The room was a twin room, but it was spacious and nice.
I went during the ski season, and there were a lot of day trip visitors, so there were only two hair dryers, so I was disappointed that I had to wait in line. Day trip bathing costs 1,000 yen plus 200 yen for towels.
Both breakfast and dinner were plentiful and delicious! The food was aimed at children, but even adults enjoyed it.
Guests staying overnight for skiing etc. seemed to be able to use guest lockers for free, but I wish they would have been informed of this before leaving their luggage. If you leave it in a locker, it will cost you an additional 300 yen.
Most of the staff were foreigners, but they all spoke Japanese well and we had no problems communicating, but I got the impression that they didn't smile much and only did what I requested for service. (For example, asking for a refill if your water glass is empty during a meal.)
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