Shivalik Hotel and Resorts

Bakwaas service or ***ner Agar isme zero rating ka option hota mai vo deta Iske ladke ko to bolne ki bi akal nhi hai jyada hi gha***d hai ise paise kaa Itni achi to service bi nhi hai jitna naam dikhate hai apna Kabi mat jana is hotel me is se ache ache hotel hai isi location me but isme mt jana bilkul bi

We booked 3 rooms for 2 nights ( 1 month in advance). Here are the most disgusting issues we had to face: -After checking in, there were no towels, no soaps, and no buckets in the bathroom -The phone in one of the rooms was not connected. Just a disconnected receiver (check attached pic) -The rooms were dirty. There was garbage under a bed (check image) -Furniture pieces were super old and dirty -Phone was not provided despite asking twice at the reception -Some walls were cracked; not well maintained -We had a hard time even getting water bottles. The only good things were the view from the rooms, the breakfast, and the restaurant staff's friendly behavior.