Kunming Changshui International Airport Rezen Hotel

Free airport pick-up, nice environment, good service attitude, the hotel seems to be newly renovated and very comfortable. Because we arrived in the early morning, we were given a free room upgrade. Very good

The hotel is very nice and clean. The curtains close automatically after inserting the room card. There is Xiaodu voice control and smart toilet. The service staff is very good. They helped me with my luggage, pressed the elevator, and asked me about the check-in time the next day. The location is not far from the airport. There is a car for pick-up. In the morning, they called me to remind me of the meeting time. The hotel environment is the best hotel I have encountered in these days. It is very cost-effective. There are also coffee, tea and mineral water in the room. I highly recommend staying here! Very

Service: Careful and thoughtful, the front desk staff was very enthusiastic, and told me about the surrounding transportation and places to eat. I had a lot of fun😊 Facilities: Triple room, the room is equipped with Xiaodu smart voice control lighting, air conditioning and curtains, convenient to stay

This time, my friend and I landed at the airport at different times, and the hotel arranged a pick-up in time, which was very good. It was my first time staying at Licheng, and I was impressed by the tea set in the room! ! Tea lovers will love this place! If I come to Kunming next time, I will stay here again~

The hotel experience was very good. I originally booked a room for a connecting flight, but the experience was super great. On the day of check-in, I vomited and had diarrhea at night because of my greed. I was already dehydrated in the morning. The hotel's sister Dai and the front desk staff were a lifesaver for me. They accompanied me all the way to the hospital and kept me on IV drips for a whole day. They were so loving and made me feel the warmth and moved me deeply! I recommend this hotel 10,000 times. The staff and the check-in experience are all great! Thanks again

The room is high-tech and hygienic! The facilities are similar to those of All Seasons, and the price/performance ratio is excellent. It's just that the location is relatively remote and not very good. Outsourced pick-up and drop-off car service. The car is a bit old and dirty.

The most cost-effective night on this trip. After riding the train for more than four hours, we came down and transferred to the subway and Didi. When we arrived at the hotel, it was almost 11 o'clock in the evening. The front desk quickly checked us in and asked us thoughtfully about our flight time for the next day. Arrangements were made for drop-off to the airport, and the moment I went upstairs and opened the door, I felt much less tired. The room is large, the bathroom is separated from dry and wet areas, and the layout is reasonable. Coffee and tea bags are also provided. It is very quiet at night. The breakfast the next day is also OK. The overall feeling is better than the experience of staying near Shanghai Pudong International Airport last year. !

1. The pick-up time told me that it would take more than 10 minutes. I waited for a while, but the 20 minutes hadn’t arrived yet. They called me again and told me that it would take another 7 to 8 minutes. In the end, it took half an hour to get on the bus. If so, , what else do I need you to pick up? How about I go there myself? In addition, it is not a hotel shuttle, but needs to be sent to several hotels. The driver is looking at his mobile phone while driving. There is no ETC. If you take the expressway, you have to do it manually. Traffic jams waste time! 2. Check in at the hotel, tell the front desk to help arrange a room in the middle, then go to the room and see that it is arranged next to the stairs and elevator, and then go downstairs to change to a room. It is almost 23:30! 3. Go to the room and prepare to take a shower, then take a bath towel. There are hairs, human hairs on the towels, hairs on the bathroom floor, water stains on the toilet, and it is no exaggeration to say that there are hairs on the bathroom rings in the bathroom, hairs! There is really no other way! 4. I found the person in charge of the front desk, came over to take a look at the situation, and asked me if I had any requests. I said that my request was to change my bath towel, and then I was ready to go to bed because I had a flight tomorrow and neither of the front desk staff were available at this time. Said to help me change to a clean room! 5. Yesterday, I stayed at the Lichen Hotel in Shangri-La. The hotel's hygiene, environment, and bedding were all very good. I had high hopes for staying here, but it turned out that the greater my hopes, the greater my disappointment! 6. I would like to say that the competition in the hotel industry is fierce now. If you really can't provide services, don't provide them, such as airport pick-up and drop-off. If you don't have accurate time, aren't you playing with the customer's time? It’s better to say that it’s like Shangri-La Reich Hotel only provides airport drop-off. If you have this service, you have to do it well, or else don’t provide it! 7. It was really late, and I didn’t look anywhere else, so I just had to sleep for a few hours! 8. Check-in, two rooms, no one asked who lives with whom. This should be a very common process. I really don’t understand. I have always asked this when I stayed in hotels before. Is it redundant? ? ? 9. The location of the hotel is also very remote. There is nothing to eat next to it. Going out, it is quite far to reach the more lively places, places to eat and places to sell things. It is really inconvenient if you don't have a car! 10. For me, a light sleeper, facing the street is a bit noisy! 11. All the pictures below are real, including phone screenshots and WeChat screenshots. I just want to provide my true feelings to my friends who are on business or traveling. I also hope that the hotel can really improve. I am not asking for anything. , this is just from my perspective as a consumer! 12. The hotel sent a pick-up text message at around 5 o'clock in the morning. I was really impressed. I really needed to read the reviews online! I still don’t believe the bad reviews, but this time it’s my turn. If I really believe it, I will be very careful when booking a hotel in the future. Especially when I mentioned the poor hygiene many times, the hotel responded very well, including meetings, trainings, and rectifications. I I saw that the last review was from March. The hygiene is still so good. I give your hotel a thumbs up! 13. The lights under the bed box are also broken. One is on and the other is not!

Although the facade looks average, the lobby and rooms are very good. The rooms are very new. The bathrooms are separated from dry and wet areas. The ladies and brothers at the front desk have good service attitude and provide free airport pick-up and drop-off services.