Reviews of R&Run Kyoto Serviced Apartment & Suites

Room is nice and cozy with cleanliness. It’s spacious and equipped with good facilities. Great location. Kind staff ready to help when needed. No outside facilities like hotels but not our problems. The big room and its surrounding area are good enough. 

Very highly recommended. Staff is friendly and helpful. Fuss free check in. Apartment is in good condition. Furniture is clean and new.

This is the nicest accommodation during my trip to Japan!

The location of the accommodation was good. We were a few yards away from the Samurai Museum..a fantastic experience. There were 4 in our party - myself, my daughter, her partner and their 3 year old. The atmosphere in our apartment was relaxing and comfortable. Issi on reception welcomed us in perfect English and showed us around our apartment. I liked our little sofa, which for once wasn't an unstable whizzing -around piece of furniture, usually only able to accommodate two people despite being vast! Whilst some of the corridor areas are rather worn, I liked this accommodation best out of the 5 accommodations we stayed in on our Japan tour. It had hanging space and surfaces to put a suitcase on. The beds were of a convenient height. We could hire a toaster. The AC was responsive. The beds were comfortable and the bathroom facilities good. Two toilet cubicles was also a treat! It was clean , and we were not disturbed by noise. We had a 3- bed apartment on the 6th floor. It was near convenience stores too. The service at the accommodation was good and quick to respond. We were given 2 keys for the accommodation..not cards, which I suppose is a bit old hat, but we managed not to lose them. We really liked that we could empty our little kitchen bin into the big blue bin by the lift. This meant no waiting in for domestic staff , and no unnecessary intrusions when we were asleep or half-naked!

We visited Tokyo, Osaka, Kyoto, Koyassan on our trip and this accommodation was our favorite!! We are a family of 4, including 2 college aged kids. This facility allowed us to be in one unit and hang out easily at nights like an AirBNB. We had 3 bedrooms, 2 bathrooms and LAUNDRY. The laundry in our unit was so helpful as we wanted to travel light. the machine did both wash and dry so you didn't have to stay at home while laundry was being done to switch machines. Better than most AirBNBs, this hotel also had room service and a concierge. The concierge was absolutely terrific because you can message them on WhatsApp and didn't have to waste your time going down. They provided a great restaurant recommendation for the favorite meal for a few in our family and happily made our other reservations. We highly recommend R&Run for families or groups!