We checked in early in the morning, stored our luggage but did not check in. The room we were given when we checked in at night was on the lowest floor, and the difference between the north-facing and south-facing sunrooms next door was really big. The female waiter was very kind and helped us arrange the worst room. ,
They said that the room was not available before the reservation was made. I also said that since there were no normal rooms after the reservation, they should have told me that I could cancel.
Because the decoration of the room is very old, it is very gloomy without sunlight. Compatriots, please do not step into this trap.
I will also complain to Ctrip. Why did they not inform us about the hotel they arranged and confirm the room when booking?
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