75 Reviews
Hesperia Fira
Barcelona Fira 2 L'Hospitalet de Llobregat|2.04km from 25 Roselles
I have been staying in this structure several times and, unfortunately, I was completely disappointed at the last time. In fact, the experience at the reception, usually always unfair, immediately after I have provided my identity card, I ask for payment by card, the employee takes my card and despite returning my name and name asks me to to give him the one with which I booked online, telling me that I had to check my identity, now I wonder, you have my document in your hand, you have my card with which I want to check the room in advance, I am a customer with dozens of nights, why should I show the card I booked with? And if I left it in Italy? It's really unfortunate to be treated as if I were a non-reliable person. We come to the room, in and temperature is intolerable, too warm and a disturbing bad smell, I'm acting the conditioning plant by supporting the absurd noise it was making. After a while I decided to shut off it and go to my job date. When I come back to the evening again, I am very tired of the trip, I simply decide to turn off the conditioning without warning the reception because I should certainly have waited for the maintenance. It was not finished, the room was covered with a layer of powder not worthy of a 4-star structure, but also a pension, the furniture was ruined, smacked, squeezed with the risk of finding some wooden stains. The receptionist has made me clear this, but I am quick and quite disappointing that they have not chosen this structure after so long.
