Sleepy Hollow Cabins & Hotel

The heater is super noisy. It’s just like an alarm, once it’s on, it’s making too much noisy and you can’t ignore it.

The manager was unprofessional. The bedding was dirty. There was no parking available.

OK rooms and you can sit outside at the parking lot in a small gut. Pool was dirty and not usable. Also facilities was not kept and trash was lying around. We didn’t feel that safe in evening either. It seemed like people was living in the cabins. Staff was not very service minded. Nice path around the lake. No swimming exept in the swimming area with fee.

Tv didn’t work, hair dryer didn’t work, smoke alarm wasn’t on the wall we found it in a drawer. No one was at the office you had to call a number on the door to get someone. No phone in the room. If this is the way, ******* works on this type of property we won’t be using them. We paid 270 dollars for a 0 star they call hotel.

Horrible customer . Front desk never answered pool did not worked checked in was at 3 pm expecting to be at the pool And pool unavailable. Lake sold out. Contacted fronts desk they never answered. Never again coming back DO NOT RECOMMEND owner had no sympathy and did not care ignored us as we asked about the pool. Worst experience ever! A getaways from our work routings turned out to a nightmare. Its was expensive to be just stuck in a hot room.

The holiday came by quickly,a little work was being done butThe manager was very attentive of any needs that his customers needed can’t wait to go back All your enjoyment of food shopping family fun was walking distance great place right in the middle

Terrible service! I booked a little getaway with my daughter and my grandchild, we were assigned a room with a broken tub floor, no hot water in the shower or cold water in the sink, no coffee maker or cups, cheap outdated windows that you can hat all the noise from the road. In the sink we had hot water and hotter but not cold. I talked to the woman in the office and based on the conversation we had they were fully aware of the water issues and they didn’t care at all. The tub floor extremely damaged and they couldn’t afford a tub mat, they put a cheap red piece of liner, the one you buy at the dollar store, to cover the damage. When I moved it I found hair. After I complained they put us in a different room with a TV not working, the TV stayed on all the time, no way to turn it off with the remote control and the volume button was not working as well, we couldn’t watch TV because it was too loud and I had to unplug it to turn it off, no security lock on the door, no wand to close the blinds, I had to take it from the room next door. The housekeeper was aware of this and she talked to the maintenance guy. She came back saying he was fixing the door lock and the TV but he never showed up. I went to talk to him and he said he was busy but he’ll do it after he finishes what he was doing, he didn’t do it at all, period. He was aware of the problems because he said he was replacing the TV, then he said he had to reprogram the remote control, nothing was done. I want my money back

We just slept there and watched a little TV. The floor was dirty especially under the beds and there were ants coming from the shower drain. The beds were comfortable. Woke up early and went other places. NOT much to see in town. We walked the town the first day. Did not go to lake Gregory. Spent two days in Big Bear and came back to Sleepy Hollow for the night. NO bites at the hotel or the Long hikes.

We only stayed 2 nights and to he honest didn’t spend much time there. The place was worn, but clean. Television didn’t work, but we didn’t miss it. The bed was very comfortable, which to us is very important. We were only visiting for a funeral, so have no plans to return. All the local business people we interacted with were all very friendly. Surrounding area was beautiful.