Staybridge Suites Lakeland West

Hot Breakfast was good and comparable to offering in similar hotels. Property is very old. Furnishing has not been kept us with time. Maintenace is poor - cooking oven plastic was broken. Housekeeping is much to desire for - one could see dirt streaks in the glass door of the cabinets. We moved out for 3rd day of our stay at a better hotel for less price.

This is a wonderful place to stay when you are visiting Lakeland. Clean every single time I visit. People who work here are always friendly and helpful. Close to Tampa and Orlando. The free breakfast is always nice and coffee is good. Waffles too!

Very dirty hotel. Found an old used coffee filter from the previous guest in the room. Hair in the shower. Leftover food residue in the refrigerator. Found trash underneath the couch- our dog found it first and was chewing on it. Carpets very unclean. Didn’t feel comfortable walking around barefoot.

This was our 5 consecutive visit to this establishment. Staff members never cease to serve us with great hospitality. SMH @ Mr. J Sadler one of the managers. When i tell you i have NEVER experienced customer service and hospitality to the level he exemplified for myself and my family. Mr Sadler sacrificed his time, gas and money for me. Stood in expected traffic with a great attitude to ensure my package that was shipped there was taken and shipped to me. Its so much that was involved that it would be too much to write. All i can say is his level of professionalism and service was Beyond Approach! Thank You Sincerely Sir 🫡 🖖🏿

The nicest amd most courteous staff, very clean and homey environment. The staff found out it was my birthday and sang Happy Birthday to me!!! I feel som welcome, every staff member knows my name and makes me feel welcome! Highly recommend!!!

The front desk attendant looked like he crawled out of a gutter. The hotel was dirty, garbage on the filthy floors stayed like that for 2 days. Says 100% smoke free yet the halls reeked of cigarettes and pot. Just gross. No hot food for breakfast. Just passing through and use IHG points. Won't be back.

We stayed here about 3 years ago and loved it, but we won't stay there again. The hallway carpets were full of stains. The stairwells contained litter (lint, dead kleenex, mud clumps, a rag) and general dirt. When I opened the dresser drawers they were full of small cardboard boxes, tissue paper, and plastic bags. There was mold at the base of the shower. The thermostat-controlled heat was good and the breakfasts were nice, but our room had a disgusting smell. I bought a can of Febreze and used it often and liberally, but whenever we returned to our room, the bad smell was overwhelming. I thought, at first, that it was due to the broken garbage disposal and rotten food in it, but when I complained, the garbage disposal was fixed by the end of the day. The room still smelled. There were also bags of garbage outside many doors waiting to be picked up, which didn't add to the ambiance.

Nice quit location. Very well kept and clean property. The staff was very help ful and friendly. Each room is set up like your own apartment , and they have a nice laundry facility. Also a nice work out center and a out door pool. Love this place every time I’m in the area for busnesd

The location was excellent for the air show in April. Our room felt dirty and dusty. The carpet and flooring were dirty as seen when the flooring was wet from the shower. The entry door was crooked and did not match the door casing, leaving a 1" space. The coffee was good in the room. The continental breakfast was alright. I think the room charge was obsorbrent and felt totally taken advantage of for the price. I will never do that again. If your staying for the air show, look elsewhere. There are of plenty places to see the show and find a reasonably priced hotel.