Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Dec 23, 2025|Standard Twin Room
Guest UserThe hotel is located nearby the train station (around 5-10mins walk) and there are many supermarkets nearby. The hotel staff is super friendly, and has a very cheerful personality. Loved the fact that they provide water/tea/coffee options at their lobby, and they provide cutleries too (important if you purchase takeout sometimes). The view from the room is pretty nice.
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Price per night from:SGD 337
Posted on Feb 2, 2026
Lisawangjie
The hotel's location is excellent, right in the heart of town with a supermarket nearby, making shopping and dining incredibly convenient. They also have a small elevator, so you don't have to lug your luggage around, which is a huge plus! I really enjoyed the lovely snacks provided, as well as the coffee and tea bags. The breakfast selection isn't huge, but it's pretty standard for a four-star hotel.
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Price per night from:SGD 421
Posted on Nov 7, 2025
M.EklingBeautiful double room with balcony and spectacular view of the river !
The room and the balcony is quite big. We had a nice stay and the staffs are very friendly.
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Price per night from:SGD 369
Posted on Mar 18, 2026|2-Room Budget
Guest UserTake 2 bus stops from Interlaken Ost and you’ll find yourself in front of Hapimag Interlaken. The room we got only had Type-J (3 pins) power sockets, but they gladly borrowed us free of charge. Breakfast was wonderful, especially the cheeses. Inside the laundry room, you’ll find a wash basin, 2 washing machines, 2 drying machines, and an ironing board. Would be coming back here if I ever found myself Interlaken.
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Price per night from:SGD 900
Posted on May 22, 2026
Guest UserThe only downsides were the lack of privacy curtains on the beds and having to make the bed with sheets and duvet covers yourself, then stripping them upon checkout. On the plus side, the hotel was very clean, offered free luggage storage, and was extremely close to East Station.
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Price per night from:SGD 89
Posted on Jan 31, 2026
Quacks and Lola
Location
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:SGD 588
Posted on May 9, 2026
DUDHAT PARTH MAGANBHAIGreat Value & Perfect Base for Interlaken – Hotel Essential by DORITStayed at Hotel Essential by DORIT, it was exactly what we needed for exploring Interlaken.Location: 10/10. You’re 3 min walk from Interlaken West station and right by Lake Thun. Super easy to catch trains to Lauterbrunnen, Grindelwald, or hop on a boat cruise. Tons of restaurants, Coop, and cafés within a 5 min walk. You can’t beat it for convenience.Room: Clean, modern, and smartly designed. We had a Double Room and it made great use of space — comfortable bed, blackout curtains, and a surprisingly good shower with strong water pressure. Not huge, but perfect for travelers who are out all day. The views of the mountains from upper floors are a bonus.Cleanliness: Spotless. Housekeeping did a great job daily, and the whole property feels fresh and new. Breakfast: Simple but quality. Good coffee, fresh bread, cheese, cold cuts, yogurt, and fruit. The breakfast room is small but cozy, with big windows. For the price, it’s more than fair. Service: Check-in was smooth and staff were friendly + efficient. They gave solid tips for hikes and printed our train tickets when we asked. The self-check-in kiosk is also handy if you arrive late.Vibe: Minimalist Swiss design with a boutique feel. No pool or spa, but that’s not why you stay here — you’re here to be out in the Jungfrau region all day. The common lounge area is great for planning routes or chilling with a coffee.Minor notes: Walls are a bit thin — we could hear doors closing at night. Also no elevator, so pack light if you’re on a higher floor. Street parking is limited, but the hotel helped us sort a public lot nearby.Overall: For the location, cleanliness, and price point, Hotel Essential by DORIT is hard to beat in Interlaken. It’s unpretentious, modern, and lets you spend your money on experiences instead of the room. Would definitely stay again.Rating: 4.5/5 Perfect for: Couples, solo travelers, or anyone using Interlaken as a base for day trips.
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Price per night from:SGD 581
Posted on Jul 25, 2024|River View Double Room
Pepper LMHOld fashioned room has no air con, needs to use the table fan provided. In addition, the window almost dropped off. Room is dark as not enough lights. Not enough electricity plugs available for charging 4 devices (phones and tablets). Beautiful river facing from the window. Conveniently located near the train station and shopping.
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Price per night from:SGD 562
Posted on Apr 10, 2026
Guest User
No elevator, which was a real struggle, and they never brought the towels I requested. There's no front desk, so you have to call on the intercom and wait for someone to come. For luggage storage, you have to go to another hotel about a 10-minute walk away.
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Price per night from:SGD 253
Posted on Jun 15, 2025
Hiyoub
We expected a bad experience when we looked at the Google review but was pleasantly surprised by the actual room presented to us.
We had a quadruple room and saw a near-new bathroom, in contrast of the photos we saw on Google review.
Apart from the bathroom, the room itself is a bit of a disappointment, the one of the bed frames were faulty and one of us had to sleep with her hips lowered to the floor.
And the other facilities were outdated, but they were at least clean.
Our overall experience was pleasant, but similar to most things in Switzerland, the price was a little steep, but probably one of the cheaper hotels in the area.
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Price per night from:SGD 318