Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 8, 2026
cadeeper
Conveniently located. There are hotel signs on the airport's departure level, but not on the arrival level, so you need to go up one floor.
It's in the same building as Express, and the breakfast is probably more extensive. This time, at the Crowne Plaza breakfast, I had leafy greens. There were also three or four types of yogurt, including self-serve from a large bowl, and individual packaged ones too. The fruit selection was the most I've seen at a UK breakfast, and there was a wide variety of cheeses. I even tried blue cheese for the first time and realized it tastes a bit like fermented bean curd. There were also three or four kinds of cold cuts/ham. But what I value most is the vegetables 🥬.
The menu shown is for dinner.
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Price per night from:AED 639
Posted on Jun 1, 2026
Karen288This hotel is purely for its convenient location. Don't expect anything at all. The two of us had two large suitcases. Because the elevator was out of service, we had to use the escalator, but the hotel staff did not offer to help. They only assisted after we repeatedly asked them. Then at check-out, the elevator still wasn't fixed. In the end, a staff member just stood there and still didn't proactively help us carry our luggage up one floor.
The room rate on Sunday night was around HKD $2,000, not including breakfast. At that price, it's absolutely not worth it. I think it's worth HKD $1,200 at most. I originally had high expectations for the Sofitel brand, but I don't think I will ever stay at this hotel or any of its sister properties again.
Really disappointed
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Price per night from:AED 606
Posted on May 2, 2026
Craigdun
Very conveniently located a few minutes walk from Hatton Cross underground. Giving access to Heathrow terminals and central London. We dropped our car and left luggage at reception at 10am and took the train into London. The hotel had a lively bar area, snack bar and restaurant. Breakfast was excellent, huge choice and everything looked fresh. The whole experience exceeded expectations. Good value for money. Even parking was reasonable (£18 for 24 hours) will definitely stay again
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Price per night from:AED 400
Posted on May 11, 2026|Twin Room
Guest UserI was there earlier than the advertised check in but the lovely gentleman on the front desk was kind enough to allow me to get my room key right then.
After travelling for almost 48 hours I welcomed a hot shower and some cool sheets.
Unfortunately due to a family emergency I had to leave after said shower and never got to sample the bed. But from three previous stays in this particular hotel I knew I would have an excellent nights sleep
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Price per night from:AED 678
Posted on Feb 16, 2026|Queen Room Non smoking
GudemaolinMy stay at this hotel was absolutely delightful. From the moment I stepped into the lobby, I felt a sense of warmth and comfort. The front desk staff were incredibly friendly, and the check-in process was quick and efficient. They even thoughtfully provided recommendations for nearby restaurants and attractions. The room itself was spotless and spacious, with a soft and comfortable bed and fresh, clean linens, ensuring a great night's sleep. The bathroom was fully equipped with plenty of hot water and all the necessary toiletries, which was very reassuring. The hotel's breakfast offered a wide variety of options, both Chinese and Western, and everything was delicious, catering to different tastes. The overall environment was quiet and elegant, perfect for relaxation or business travel. What truly stood out to me was the professional and attentive service team. Whether it was bringing water, cleaning the room, or answering questions, I felt valued and cared for. I was extremely satisfied with this stay and will definitely choose this hotel again when I return to the city. I would also highly recommend it to friends and family.
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Price per night from:AED 445
Posted on Apr 26, 2026
Reilly RogerThe hotel is impeccable in terms of cleanliness and comfort. It has a pool, but you need to request a specific key at the front desk to access it.
The service is good, but when communication is difficult, they don't make it easier to communicate more effectively.
The hotel is located towards the airport. This is a shame because when I visited, I had bad luck with traffic, which wasted a lot of my time getting to the city center. I ended up ordering an Uber because I gave up on using public transport.
The hotel is beautiful; the only downside is its location.
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Price per night from:AED 425
Posted on Sep 12, 2025|Classic Double Room, 1 Double Bed, Ensuite
libertyexploringThe hotel was pleasantly surprising for the price and proximity to Heathrow. Though unfortunately the tube strikes hit us, the connection to the airport via the underground would otherwise be invaluable. As it was, it was still fairly doable to get here from Central London without the tube and I enjoyed experiencing a different area of Greater London.
Only difficulty was perhaps the lack of guest entry without pressing a buzzer, which posed a problem in the middle of the night when no one was at the desk!
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Price per night from:AED 215
Posted on Apr 22, 2025|Studio for 3 persons
TheTravelingSuitcase (@thetravelingsuitcasee)Our room was amazing and we had everything we needed in terms of the kitchen utensils. Rooms were nice and clean. The only thing was they didn't have water filter in each floors only at the reception which was a bit inconvenient but other than that everything was great.
Location was ok as we had to take bus to reach nearest tube station. The distance was not walkable to be honest specially with kids or elderly people. 5-6 bus stops to be precise.
Overall I liked my stay here.
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Price per night from:AED 385
Posted on May 4, 2026
Guest User
Myself and my mother travelled down to Brentford for a wedding. We got there early but the reception checked us in an hour earlier which was a huge help. The only thing that I would say is that the car park was really busy, I was lucky to get an actual last space but it would have been really inconvenient to find a spot, especially with the car park being so narrow.
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Price per night from:AED 333
Posted on Apr 8, 2026
travel.bae.bee
Great location, centre of the Hounslow High Street. Plenty of shops and restaurants located near the hotel.
Microwave and Hot water available near reception throughout the stay making it easy and convenient for guests.
Very clean property and accommodating staff members.
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Price per night from:AED 251