GGuest UserOn the app, I already requested a higher-floor room and one that’s relatively quiet, but the front desk still gave me the 11th floor (even though the available options were from the 9th to the 20th floor). At first, I thought the 11th floor might be fine, but later at night I realized the pool was right below my room — you can imagine how noisy it was.
When I took a shower at night, I found that the conditioner bottle was completely empty. And around midnight, while I was sleeping, there were people talking loudly at the pool area, and the soundproofing was really poor. And the gym was basically entirely under maintenance.
Overall, the experience wasn’t great, although the staff were very friendly.
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