Hotels near Grand Mall, Chennai

Overall, I had a good stay, as I usually do at this hotel. The rooms are always clean, comfortable, and very well maintained. Most of the staff were warm, professional, and went out of their way to make my stay enjoyable. A special shoutout to Vijay, who always checks in to make sure everything is going well. He always has great recommendations on places to visit and genuinely makes guests feel welcome. There were a couple of issues this time that made my stay slightly disappointing. Our room key cards stopped working a few times during the stay. The staff resolved the issue quickly each time, but it was still inconvenient having to head back to the front desk after a long day out. The biggest issue we had was with room service, when I ordered tea and found a fly in it. While the staff eventually waived the charges for the entire meal, the service recovery could have been handled much better. The following day, I developed food poisoning and was violently ill for the next week. While I can’t say for certain it was related, the timing after the fly incident left me slightly concerned about the food hygiene standards. I hope these were isolated incidents, as I’ve generally had very positive stays here and would still consider returning the next time I’m in India.

Where do I begin? Travelling with a toddler is no easy task, and the team at Taj Connemara made it worthwhile, smooth, and exciting. It all began with Ms Jasmine who religiously followed up with all our requests and requirements for childproofing the Heritage Room we stayed. From additional mineral water bottles, bumpers on furniture, soft toys for bath, and an excellent baby cot, Ms Jasmine coordinated with her ground team and got everything ready before we checked in. The icing on the cake was the remarkable welcome gift for our daughter consisting of excellent baby skincare products from an established brand.  The stay itself was fantastic with a cosy room, abundance of toiletries, and exceptional breakfast. Shoutout to Mr Baskaran for attending to all our breakfast requests for our daughter. The baby dosa was a hit!  Located in a prime spot in Chennai next to Spencer Plaza and the newer EA Mall, Taj Connemara is strategic. Travel to major shopping centres and traditional clothing stores was made easy.  Last but not least, the hospitality and polite service offered by the staff of Taj Connemara was nothing short of amazing. They made our short trip to Chennai a memorable one and we look forward to coming again very soon!  Kudos to everyone at Taj Connemara for ensuring my family and I have a great time at your hotel.  Regards,  Linges

The hotel is good, and the service was very nice. There was a wide spread of options in the buffet. The initial room we were given had a damp smell, but as soon as I reported it, the staff promptly swapped it for a better one. Overall, it was a good experience.

We loved our stay here! Cleanliness to service was brilliant. Coming from Singapore, we were little worried about the hotel and cleanliness but with no doubt it was superb. Infact we don't have a complaint. We had hotel breakfast, dinner buffet, dinner ala carte at the ground level restaurant (part of the hotel) food was good, ambience is beautiful and I must say Navaneeth and ashiq were such warm and friendly boys, serving with smiles, checking on us and even other customers esp elderly folks. That is one of the best service etiquettes we have seen. Their communication skills with a little humour was a hats off! Definitely coming back and definitely recommending family and friends. Totally no regrets. Thank you residency towers team. Keep up the good work and spirit!

Its such very peaceful place and great environment, the sus chef mr anand was very helpful and kind to us , the Manager ajith  also helped us alot , such a great team . Opinion-  1.please change the bunk bed otherwise everything was good . 2. The payment method please give us cash option cause we foreigner can’t use g-pay (*we forget our card )but the manager helped us to settle the issue  Thank you Marriot Team 🙌🏻💯

Returning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age. On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay. The restaurant manager Nazim was helpful. However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol. The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average. The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.

My stay began on a disappointing note. I arrived at the lobby on a Sunday afternoon and waited nearly 40 minutes before anyone attended to me. Although I was clearly in line, a couple of other guests approached the desk and were assisted before me. I expected the concierge or front-desk staff to notice the situation and assist guests in the order they arrived, but unfortunately, that did not happen. Once I was finally checked in, I was assigned a room on the fourth floor. The room itself was acceptable. I generally do not have particularly high expectations regarding hotel-room ambience, as I find that it often does not vary significantly across hotels, regardless of their star rating. What I found especially unreasonable was the hotel’s pricing. Items available in the room, such as a Snickers bar priced at ₹155 and a packet of Lay’s priced at ₹55, ***** with peanuts and carbonated drinks, were listed at several times their normal retail prices. The markup was so excessive that it made me wonder whether the hotel actually wanted guests to consume these items or was simply trying to impose an unnecessary and inflated expense. The same applied to transportation. The hotel quoted ₹1,800 plus taxes for a sedan to the airport. I booked an Uber for the exact same journey for ₹699. Charging well over twice the market price—and then adding taxes on top of it—is frankly absurd. Hotel convenience may reasonably come at a premium, but this felt less like a premium service and more like an attempt to take advantage of guests. The complimentary breakfast, however, offered a wide variety of options and was probably the most redeeming part of the stay.

It was nice stay I. Chennai , good location , staffs are supportive and friendly , lots of shopping malls and entertainment near by , Overall very good hotel for reasonable price .

good services and location. silent atmosphere good food and variety of breakfast. the only problem was that in online booking it is shown smoking is allowed where in it is a non smoking property. should change it becomes difficult for smokers

Temporary fixed old hotel, good price, good service, no need to be too detailed, basically has made the level of more than 500 hotels in China.