Hotels near Suitengu, Otaru

I love this room so much. The location is perfect, near the JR Station. The room is big enough for us to open two suitcases fully. One thing I very much like is the laundry pods, the smell is very fragrant！I wanna know about the brand of the laundry pods.

This was the best hotel of our trip. From check-in to check-out, we felt the warmth and saw the smiles of the staff throughout. The included dinner was delicious and exquisite. The set breakfast was also pretty good. The hotel offers a variety of entertainment activities and facilities, so you won't get bored at all, and the environment is beautiful. The only downside is that the soundproofing isn't great; you can hear doors opening and closing from upstairs and next door.

Best hotel of my trip. The service was impeccable and the staff were so friendly and helpful. Everything is so thoughtful. The food was excellent and the room is huge. The onsen was awesome and looks beautiful

Location is excellent, right amongst the main shopping malls, seafood markets, restaurants and commercial streets. You can see the TV tower from some of the rooms and the rooftop barbecue site. The check-in process is however painfully slow. The staff forgot to give us water (supposedly one would receive one bottle per night per person at the reception). The room card we received was also not working... The room albeit clean and tidy was rather barebone and small. It's quite rare nowadays to have a hotel of this pricing not to offer a TV. The breakfast was also very simple. 4 types of crepes. And some very limited choices of food items. I would recommend this hotel to people looking for a quick resting spot with easy access to main visiting spots and having no high requirements for hotel amenities.

Honestly the only praise to give to this hotel is the staff attitude and the location which is near the canal. The staffs were-Helpful and dedicated .  I can accept the hotel is old and not so spacious. But one thing I really can’t take it is the level of the bathroom. I can’t understand why the level is so high. We need to step a big leap to climb in order to get into the bathroom. Also to get into the bathtub to stand to shower was dangerous too. It was unbelievable deep. I almost fell.  This hotel is really not suitable for elderly people. And need to pay extra careful attention when you climb to the bathroom and to the bathtub. Sometimes I do not understand why can’t just list out that you would need to collect onsen tax. If I know I need to pay for that I would not want to choose this hotel. Because I do not go for the onsen.

Facilities: The hotel is quite old, and while the facilities are in good condition, they aren't exactly modern. Surprisingly, there's a vintage audio system that plays music with a great ambiance from a bygone era. The sound quality also has that classic feel, which I loved. It's definitely worth experiencing this unique charm that other hotels don't offer. Service: Standard hotel service, but they upgraded my room without me even asking, which was a nice touch! Transportation: Even though the hotel is on a mountaintop, they offer a shuttle service to the nearest JR station, which is a huge plus. The Otaru Aquarium is just a few steps away, and the dolphin show is fantastic, plus the penguins are adorable. Scenery: This hotel probably boasts the most unique coastal cliff views in Otaru. It's truly postcard-worthy, and the best part is being able to enjoy it while soaking in the hot spring during the day. The scenery is beautiful and enjoyable. At night, however, you can't see anything. Hygiene: Standard hotel cleanliness. Food: I only stayed overnight and didn't try the food.

Cozy Inn is superb, can easily be reached by bus or by car. Plenty of parking spaces. Room is big and clean. Close to Aeon and Daiso. Walkable to the canal if you are not driving. Check in uses machine and strictly only after 3pm, so do not come early. Overall, I highly recommend!

You will feel comfy and relaxed, like sitting and slaying at your home. We're 4 pax and stayed 1 night, but feel hommy and humble in everything here. Our room can fit 4-6 pax. Pls enjoy here if you love English country style!!

This hotel is super close to Otaru Station and the canal, just a few minutes' walk away. Right across the street, there's a 7-Eleven and a grocery store, plus tons of great food options nearby. It's incredibly clean, and the pure cotton bedding makes for a really comfortable sleep. The owner is also very kind! It's an ideal place to stay, and I'd definitely come back again!

The place is great. Just that the cashier is very stern/inflexible. No washing machine.