"Pretty basic hotel
Very friendly housekeeping and changes the bed sheets regularly
Location wise a bit far from metro station and not many restaurants in the vicinity
Air conditioner is the old fashion fan type so quite noisy when switch on"
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”I recently stayed at ULIV, and I must say, it was a fantastic experience! The rooms were not only clean but also beautifully maintained, providing a cozy and inviting atmosphere. The highlight of my stay was the exceptional service from the staff, particularly Teresa at the front desk. She was not only fluent in English but also incredibly friendly and eager to help with any inquiries. Her warm demeanor made a significant difference in our visit. I highly recommend ULIV to anyone looking for a pleasant and comfortable stay!”"
"I recently stayed at this hotel and was quite impressed overall. The property is well-maintained, and everything from the lobby to the rooms was exceptionally clean and inviting. The housekeeping staff clearly does a great job keeping the place spotless, which added to the comfort of the stay.
However, I was a bit disappointed with the room service. I ordered food to my room, but unfortunately, the quality didn't meet my expectations—it was bland and lacked freshness. Because of this, I found myself exploring other dining options and ended up eating at various nearby restaurants instead, which turned out to be a better experience.
Despite the food, the hotel itself was pleasant, and I would consider staying again—just with different plans for meals."
"The hotel was located in the centre of the city centre and the hotel was located in the centre of the city centre. But since the hostess has no longer paper roll in its ETP, we stayed at least 30/45 minutes standing up and tired to prove our payment. The next morning at 8:00 p.m. (when we were sleeping around 4:00 p.m.), we wake up by hitting the door to know if we had paid with a credit or debit card (when they confirm that we have received the payment so what was the interest to wake up??). No excuse for the staff throughout the stay!! The hotel is located in the nearby room and is located in the nearby room.
Last point on the state of the draps that are completely used, it would be necessary to change them!"
"Overall, the price is very high, the room is also big. Coffee machine, microwave oven, refrigerator. The main entrance is on the side of the road, a bit noisy. The bathroom spray I live in is bad, I can barely use it, but the water is very small and a bit irritable. The traffic is very convenient, you can walk to the Angel column, the whole area is very safe! It is very convenient to go out early and return to public transportation + walk within ten minutes."
With a stay at Hot Elite | Love Hotel | Solo Adultos in Mexico City (Miguel Hidalgo), you'll be within a 5-minute drive of Paseo de la Reforma and Angel of Independence Monument. This hotel is 3.7 mi (6 km) from Mexico City Arena and 3.8 mi (6.1 km) from Palacio de Bellas Artes.
Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Free valet parking is available onsite.
Make yourself at home in one of the 70 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily.
"The room is very satisfied, the facilities are complete, the health, and the environment is good.
It’s not bad to eat around.
The bed is slightly soft. Foreigners may like to get used to soft beds."
"The room was decent. It was my first time in Mexico, and the room didn't have air conditioning, so it got quite hot around noon. Breakfast wasn't served on-site; I had to go to another location. Overall, it was a good stay."
"Facilities: There is no hairdryer in the room, but you can ask the front desk for one.
Cleanliness: Relatively clean.
Service: The staff are very friendly.
Facilities: The bed is a bit short; people over 1.8 meters tall might find it cramped, with their feet sticking out.
Also, it's close to the exhibition hall, the price is reasonable, and it offers good value for money."
"Great hotel in the quiet, safe part of Polanco. Stuff was very helpful and supportive. Room is good, with Roku TV. If you like to eat something, you have to order but it is easy as you have QR code right in your room. I liked the stay."
106 reviews
7.5/10
1 night
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8.7/10
Very Good
AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
GGuest UserI recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay.
The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in.
Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.
GGuest UserOverall the hotel was good.
The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me.
Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City)
My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
GGuest UserThe hotel is in a good location, the staff are generally friendly, the facilities are average, and the price is reasonable. Things to note: [1] Choose a room facing Liverpool Street. Otherwise, the sound from the nearby bar is deafening and you won't be able to fall asleep until 4 a.m. [2] The staff basically only speaks Spanish. Bring a translator. Otherwise, it will be impossible to communicate.
GGuest UserI booked this hotel for a 23-hour layover in Mexico City on an Aeromexico flight to Guatemala. It was great because it was near a metro station, which was easily accessible from the airport. The hotel is at least 3-star rated. The room was spacious, the closet was spacious, and the bathroom was clean. The staff were all friendly. My room was a bit noisy, which was a bit uncomfortable in the middle of the night, but not to the point of being terribly annoying. The only real disappointment was the lack of a coffee pot. I desperately wanted coffee, so I went to the first-floor restaurant to get some warm water. The bed was also good quality. Overall, I'm satisfied. I recommend this hotel to anyone looking for a quieter, more urban location away from the touristy city center.
LLiuxiaoxin™The location of the Youth Hostel 🏨 is excellent. Located in the center of the city center. Don't be too convenient to go to the surrounding museums! Breakfast is included from 8 am to 10 am. In addition, a Margaret cocktail coupon will be given on the first day of stay. Going to the rooftop bar on the sixth floor is really not too pleasant. At my request, I arranged a lower bunk bed for me. Luggage can be stored for free at the front desk. The 15% discount coupon given at check-in is more cost-effective than going to a fast food restaurant. The five-story leisure area and self-service kitchen can be used to filter water references. too convenient. Full score recommendation 🇲🇽
HHaidezhexueThe hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation