Atour Hotel LiJiang Gucheng Dashuiche

Atour Hotel LiJiang Gucheng Dashuiche Reviews

Atour Hotel LiJiang Gucheng Dashuiche

NO.363 MinZhu Road, Lijiang, ChinaView Hotel Details
Atour Hotel LiJiang Gucheng Dashuiche
Atour Hotel LiJiang Gucheng DashuicheAtour Hotel LiJiang Gucheng DashuicheAtour Hotel LiJiang Gucheng Dashuiche
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1 night

Atour Hotel LiJiang Gucheng Dashuiche Guest Reviews

4.8/5
Amazing
2895 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2895)
Positive reviews(2860)
Reviews with photos/video(461)
Delicious breakfast(339)
Convenient parking(264)
Friendly front desk staff(217)
Great location(130)
Convenient for shopping(81)
Tasty coffee(37)
Convenient public transportation(25)
Negative reviews(35)
Anonymous User
Elegant Double Room
Checked in Mar 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
Just right outside the North gate of LiJiang ancient city, high price to value ratio…. Can take cab to the front door of hotel and don’t need to carry luggage inside the bumpy road of the ancient city. Room is spacious amidst it is next door to the popular tourist spot.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at theAtour Hotel and share your stay experience! Atour is committed to providing you with a friendly and thoughtful check-in experience! I sincerely look forward to seeing you again!
Judy
Superior Room (2 beds)
Checked in Oct 2023
Family
18 Reviews
4.5/5
Great
Posted on Nov 7, 2023
Location is within walking distance to Lijiang old town. Within five min walk to a mall with good eats.
Response from Property: Thank you very much forchoosing to stay at Atour Hotel and sharing yourexperience! Atour is committed to providing you with acordial and thoughtful stay experience! Sincerely lookforward to your coming again!
Anonymous User
Superior Double Room
Checked in Apr 2024
Couples
8 Reviews
4.7/5
Amazing
Posted on Apr 14, 2024
Location is right in front of Lijiang Old Town Main Entrance. Front desk service was not good. We tried to ask few things but they kept on attending other guest & was busy doing something else. Not even bother to offer any help...
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at theAtour Hotel and share your stay experience! Atour is committed to providing you with a friendly and thoughtful check-in experience! I sincerely look forward to seeing you again!
WLF
Elegant Double Room
Checked in Mar 2024
Couples
8 Reviews
4.5/5
Great
Posted on Mar 26, 2024
This hotel was fantastic for our holiday. Clean, spacious room (they even upgraded us!), friendly staff, and super convenient. Just a short walk to Lijiang Ancient City and right by the dachuiche. Lots of restaurants and shops nearby too! Would definitely recommend.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at the Yaduo Hotel and share your stay experience! Yaduo is committed to providing you with a friendly and thoughtful check-in experience! I sincerely look forward to seeing you again!
Becky Fok
Elegant Twin Room
Checked in Feb 2024
Family
3 Reviews
4.5/5
Great
Posted on Mar 6, 2024
I booked 2 rooms for my family of 4. The bedrooms are ok except that there is no bath robes and not enough mirror in the bedroom.
Chai WH
Elegant Double Room
Checked in Feb 2024
Family
1 Reviews
4.2/5
Very Good
Posted on Mar 6, 2024
Breakfasts was normal . Cleanliness exceptional. outstanding service by Mr Zhang at the counter . Supper was a bonus.
Response from Property: Dear Duoer friends: Thank you for your review and recognition. We are deeply sorry for the bad experience we have brought to you. We hope you are willing to give Duoer a chance. Duoer will use practical actions to prove that your choice is correct. Hope you have a better experience next time you visit!
Guest User
Superior Double Room
Checked in Oct 2023
Solo travelers
6 Reviews
4.2/5
Very Good
Posted on Oct 31, 2023
So far this is the Atour I liked the least. The room was alright but the toilet had a cigarette smell. The breakfast was my least favorite out of all the hotels I’ve been to in China. As for the good stuff, the hotel is across the street from the Ancient City west entrance (big water wheel), the 101 bus stop to/from Jade Dragon Snow Mountain is across the street as well. The Dragon Pool is very close by too. Location wise, it’s probably the best you can get.
Response from Property: Thank you for your appreciation, welcome to choose Lijiang Atour Hotel , we will strengthen training and management in response to your shortcomings, Iwish you have a wonderful experience in Lijiang.
Guest User
Snow Mountain Superior Room - with View (Double bed)
Checked in Oct 2023
Solo travelers
20 Reviews
4.5/5
Great
Posted on Nov 1, 2023
The location was great just in front of Lijiang Gucheng, many shop and restaurant nearby, easy to get around, the room is ok with good view of jade dragon snow mountain, but the cleanliness need to be improved, there is a visible stained probably sodas on the bedside table and on the floor as well just make you wonder what else not clean properly. The staff and their service is good and informative.
Response from Property: First of all, thank you very much for sharing your check-in experience, and thank you for your suggestions to the hotel. We will strengthen the training and management of the staff in response to your suggestions, and we will try our best to do better.
Nemo R
Elegant Double Room
Checked in Jan 2023
Couples
15 Reviews
2.5/5
Posted on Jan 20, 2023
Location was great, front desk staff was very polite and nice when we came. Clenliness was a big issue. First we found a clump of black hair in the bed. My wife and I do not have black hair. We didn't complain. The following day we were out from early morning until around 4pm, when we came back the room was not cleaned and we did not have clean towles. Once we complained the towels were brought but the room was not cleaned as we needed rest. The following day the same thing happened, the room was bit cleaned and the cleaning lady came around 3pm to swap the towels. On both days we left the sign to make up the room on the door. The cleaning staff was polite and kept apologizing so I was under the impression they were understaffed. In any case not having at least clean towels would not be acceptable in any hotel. The dining area where we had breakfast was too small for the capacity of the hotel and people had to stand around and wait for the table. On one occasion the food delivery took one hour after it reached the hotel. We were told the robot got stuck on one of the floors. All in all, not worth the money we spent as it lacked basic hospitality traits.
Response from Property: Dear Duo You, I'm sorry I couldn't take good care of you. It's Duo's fault. Duo feels ashamed and sincerely apologizes to you. Regarding your suggestions, Duo will adjust and improve in time. I also urge the young master to give Duo another chance to make up for it. I hope the next meeting will be more beautiful.
Guest User
Superior Panoramic Double Room
Checked in Apr 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 25, 2024
Nice location and clean hotel
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at theAtour Hotel and share your stay experience! Atour is committed to providing you with a friendly and thoughtful check-in experience! I sincerely look forward to seeing you again!
Aisyah Wijaya
Superior Double Room
Checked in Jan 2023
Couples
21 Reviews
5.0/5
Outstanding
Posted on Feb 1, 2023
Good, hospitality, clean . Very convenient near the ancient city and downtown can get everything ( food, shopping) very easy.
stephen james
Elegant Double Room
Checked in Jun 2022
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2022
Room was spacious and clean, complimentary breakfast was good. The front desk was friendly and helpful. Convenient access to the ancient city from the hotel.
Response from Property: Thank you very much for choosing to stay in Yaduo Hotel and sharing your feelings! Yaduo is committed to providing you with a warm and thoughtful check-in experience! Sincerely look forward to your coming again!
paulrob200
Snow Mountain Superior Room - with View (Double bed)
Checked in Jun 2022
Solo travelers
43 Reviews
4.5/5
Great
Posted on Jun 26, 2022
Very pleasant stay, easy checkin and helpful, friendly staff offering me and upgrade on arrival. Breakfast was fine, although heavily Chinese style. Rooms very clean, and housekeeping did a great job each day. This was my first stay at an ATour chain hotel and I would happily do so again. Great location for Old Town and Heilongtan Park.
Response from Property: Dear customer! Thank you very much for your support to our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again for business or travel! Sincerely look forward to your coming again!
Ashley
Superior Panoramic Double Room
Checked in Feb 2022
Couples
11 Reviews
4.7/5
Amazing
Posted on Feb 19, 2022
Good hotel and very close to an entrance into the old town of Lijiang. The reception desk assisted us to find a driver to the attractions in and around the area
Lena
Elegant Double Room
Checked in Dec 2021
Couples
6 Reviews
5.0/5
Outstanding
Posted on Dec 26, 2021
I love Atour and highly recommend folks give it a go. It’s a consistently excellent hotel chain - the location, service, and cleanliness are top notch. Great location right near an entrance to Lijiang Old Town.
Response from Property: Thank you very much for your affirmation and support of Duoer, customer satisfaction is our biggest motivation, we will try to do better, wish the landscape unchanged, warmth has been with you, looking forward to meet you again ~~