Grande Pensao Residencial Alcobia Reviews

Excellent service - we have stayed here before but the warm welcome was definitely appreciated. Lovely room, outstanding view of the castle hill. Room well presented. Only issue was the shower dial which sticks out of the wall by 10cm at just below face height which my friend fell onto after slipping in the shower which gave her a nasty black eye. It was partly her fault for being clumsy but also probably not the best design especially in a hotel. I would definitely stay here again but just take more care in the shower!

Great hotel in a very central location. For the price the room was great and I felt very safe there on my own. There was always someone on reception I’d I needed them and they let me into my room early which I was very happy with. Easy to get to the metro in about 3 mins.

Great location to Metro, bus and train and old part of city. Lots of eateries and shopping. Loved all the outdoor cafes. Great breakfast. Friendly staff. Elevator starts on 2nd floor so a few stairs coming up. Staff will help. Would return.

The staff and hotel are very good. The area is very provincial, “hood”, and its residents are just living their lives 👍 The hotel location is EXCELLENT for quickly getting to ANYPLACE you want or need to be 👍⭐️⭐️⭐️⭐️

The location was good, but the following not so good - Room size was not great - shower was above the bath and the doors past the end of their serviceable life - grouting was black in places - shower took 5 minutes to warm in the morning - room was very hot, the air con was only minimal functional and dripped water on the items below it even after it was reported - not enough power outlets - yes a 2 star place, but the elements need to work to get a good rating

The location is very good. Breakfast is good because they have excellent variety of fruits, but it would be better if eggs were also available. Reception is friendly.

Staff was helpful and friendly. Plenty of beautiful historical sites and delicious food options within a 5 minute walk. I would stay here again.

The location of the hotel is great. Our room (313) was a bit worn out. But it has a view of the Castelo Sao Jorge.

Excellent location. Very convenient to everything in Old Lisboa. The stairs inside the hotel were hard on my old legs, the elevator is 2 storeys above street level. Otherwise, the rooms are nice.

Pros: Close to city center about 10 min walk. Bathroom is clean. Big room for European standards. Cons: elevator doesn’t start at the ground level, you have to take 2 flights of stairs dragging my heavy suitcases to take the smallest LIFT ive seen. Only one person with a suitcase will fit in. Hair dryer in the bathroom was not working. No plastic or paper cups in the bathroom. Grout in the bathroom needs cleaning. If you’re looking for something affordable, clean, and close to the city center this hotel is for you.

The hotel was walkable and the staff was friendly. It is not for people who can’t do stairs as there are a lot of them. It was a simple hotel but it was clean and quiet. The only thing is which it’s not the hotel fault there are a lot of homeless people around the vicinity but you won’t feel unsafe. They leave you alone . Overall it was a good hotel close to everything.

Cheapest renovation job i ever saw. Only concern for this hotel is profit, not hospitality. Devoid of ANYTHING portuguese. Cheapest plastic floors uneven, mold in shower, whitewashed room no color, toilet seat broken! Stinky chemicals in room and bathroom masking some problem. Just unbelievable anyone would ruin an historic building with cheap plastic and ***** a tourists experience of any culture. Why spend thousands traveling if all you get is creapy cheap plastic, whitewash and chemicals. Bed hard. Only thing right about room was linen service (towels sheets), but that is subcontracted.

Location is great, comfortable room.

Excellent location, beautiful room and view, staff was very helpful, would highly recommend.