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5 star

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Business travel

M Hotel Ljubljana
4.2/549 Reviews

M Hotel Ljubljana

Ljubljana|2.68km from Križevniška cerkev
This is a little story about how important is front of house and that customer service is essential to run a hotel. I can assure I am not a Karen in any way and I am not easy to be annoyed. We came on a business trip for 1 night only, exhausted from the car ride from another side of Slovenia. We came about 5 pm, with 20 degrees and full sunshine outside beaming through glass windows of the hotel. Although it says the hotel has air conditioning after we informed the reception that it doesn’t work, our receptionist ( who looks like she had a bad day) explained that IT IS WINTER. And the air conditioning is not turned on in the whole hotel. Use the windows instead. We then dreamt about the coffee. Not a single kettle to use in the whole hotel, restaurant closed. We couldn’t even buy a bottle of water (no water in the room). We went to town. We received a parking hob with a £20 deposit for the parking space and at night before our very busy departure I wanted to return it. I have been told that I have to unpark my car in the morning, put the parking block up, LEAVE THE CAR IN THE MIDDLE OF THE STREET with no alternative parking available, get myself back to the hotel desk and then give it back. When I said it is quite problematic to do in the morning this way I would like to return tonight, I got reprimanded, rudely, that I have to do it otherwise my deposit will not be given back. I then heard her slagging me off in Slovenian when I was waiting for the elevator. I hope someone takes notes for the staff training… The room was clean and cosy, slightly small to my liking but good value for money.

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Breakfast

Hotel Mrak Superior
4.3/569 Reviews

Hotel Mrak Superior

Center District|0.14km from Križevniška cerkev
Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.

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Family friendly

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Explore Guest Reviews of Hotels in Ljubljana

Searching for hotels near Križevniška cerkev? Compare room rates and reviews to find your ideal stay.
Vander Urbani Resort - a Member of Design Hotels
4.2/574 Reviews
Simply the best hotel experience I could imagine. Not only is the location perfect, and the rooms comfortable and very clean, but there is a gorgeous rooftop pool and deck and a fabulous restaurant downstairs. In the price of the room is an over the top breakfast (in USA standards at least). We couldn’t believe we got a sit down breakfast with a waiter with the price of the room. It was quite the treat. On top of the amenities, we were in a bit of a sticky situation and the front desk staff helped us through it all. They were so kind and friendly and we felt completely taken care of. I can’t say enough good things about this hotel and the people who work there. Top notch!
Hotel Emonec
4/562 Reviews
This is a really nice little hotel in the heart of Llubljana's historic centre. Our room in the annex at the back was spacious and well-equipped for a three-star hotel. The staff helped us organize affordable parking (no easy feat in Ljubljana!) and located a restaurant for us (many were closed because of the Covid crisis.) A really pleasant stay
Sax Pub Hostel Ljubljana
4.7/52 Reviews
It was my first experience in hostel but I really like it I had private room with share bathroom that was so cozy the location was so good I have to mention to receptionist who were so kind and helpful and also hospitable.it was totally fine for me
The Hotel Ljubljana
4.4/549 Reviews
The hotel is well located, for the quality of the material and structure (bed and shower with 10 and praise), but in a fantastic position directly on the channel. The bathroom is very comfortable But ... both the bathroom and the room are blind (in all not more than 15 mq) and if we add that the room , double , is smaller than the room of a ferry, This solution can be good if it is through and for not more than one night, and I add the most important. The structure was selected with a ”included breakfast” filter, and the applet extracts it and suggests it but I would say ... in a misleading way, as it is planned as a payment service at a ”modic” price of €20,00 per person (we were in 6!). In my view, the fact that there is a breakfast possibility would be discount and should not appear among the ”included breakfast” offers Last report. Leaving in the hall almost at the entrance. nice and comfortable staff. Pretentious hotel, creating expectations ... partly ”delusion”
Zois Apartments
4.3/510 Reviews
Awesome stay here for 4 nights. Our group occupied 3 of the apartments on the 2nd floor and were all very happy. Receptionist Nina extremely friendly and helpful. Beds a bit hard but great pillows. Great showers. Decor gloriously old. Bakery and mini mart just over the bridge. Easy walk to everywhere in the city. Restaurants all around.
Best Western Premier Hotel Slon
4.4/5120 Reviews
Whist I understand the hotel had recently had a refurb my room (515) was very dated. The bathroom tiles, wood in the bedroom, internal doors and curtains were poor. Worst was the shower cubicle which was a tiny square old-fashioned cubicle with a corner door and a large step to get into. The tray showed signs of age with cracks/marks in the surface. The drainage from the shower was very poor so you stood in water for all of your shower. It rained heavily when we were there and the shower drain made really loud noises of gurgling water during heavy rain which woke me up at night. The door to the bathroom opened inwards making it hard to get in and out of and the door to the room opened out into the corridor which seemed strange. On the positive side the water pressure and bed linens were excellent. The breakfast was also excellent.

Frequently Asked Questions

Ljubljana Travel Guide

Book your hotel on Trip.com for an amazing travel experience. New and popular hotels in Ljubljana recommended by Trip.com. Located in Slovenia, Ljubljana is a well-known and vibrant city. While traveling to Slovenia, Ljubljana is one of the most popular destinations.

Every day, travelers worldwide arrive at Ljubljana Jože Pučnik Airport (Brnik Airport) to start their vacations and business trips in Ljubljana. Besides flying, taking a train to Ljubljana Railway Station is one of the other major methods of transportation.

There are 216 hotels in Ljubljana on Trip.com, including luxury, boutique, and budget hotels. The local average price is 81 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 2 five-star hotels in Ljubljana at an average price of 128 USD per night. There are 31 four-star hotels in Ljubljana at an average price of 139 USD per night. There are 79 three-star hotels in Ljubljana at an average price of 84 USD per night. There are 16 two-star hotels in Ljubljana at an average price of 60 USD per night. As a popular tourist city, Ljubljana has many renowned chain hotels. Four Points is the most popular brand among tourists. If the comfort level of your trip is important, there are many choices in Ljubljana, such as hotels under the Four Points brand. Radisson Blu Plaza Hotel Ljubljana is one of the most popular hotels in Ljubljana. Many tourists also stay at Hotel Meksiko.

There are quite a few famous attractions in downtown Ljubljana, such as Kinoteka, Kinodvor City Cinema, Locked Room. If you want to spend a fun vacation with your family, locals recommend visiting Adriatic Moto Tours, Postojnska Caves. The most popular attractions for tourists in Ljubljana are Spa V Mestu, Dragon Bridge. With a developed commercial area, visitors can head to BTC City Ljubljana, Central Market, Galerija Emporium for a great shopping experience.

Average Temperature

• January to March: 4.83°C during the day, 0.9°C at night

• April to June: 17.28°C during the day, 11.76°C at night

• July to September: 21.86°C during the day, 16.17°C at night

• October to December: 7.21°C during the day, 3.89°C at night

Average seasonal Rainfall

• Spring: 76.33 cm

• Summer: 123.33 cm

• Autumn: 127.33 cm

• Winter: 129.0 cm

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