Hotel Citystay
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London

Hotel Citystay

Health Protected
94 Bow Rd, Tower Hamlets, London, United Kingdom
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With a stay at CityStay Hotel in London (Tower Hamlets), you'll be within a 5-minute drive of Queen Elizabeth Olympic Park and London Stadium. This guesthouse is 3.1 mi (4.9 km) from Tower of London and 3.2 mi (5.2 km) from Tower Bridge.Show More
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hotel overview picture
2.7/5Cleanliness: 2.7
All 19 Reviews
Amenities
24-Hour Front DeskLuggage StorageWi-Fi in Public AreasSmoking AreaFax/Copying Service
All Amenities
Surroundings
Metro: Bow Road
(250m)
Metro: Mile End
(1km)
Airport: London City Airport
(7.5km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Single En-Suite Room
9

Standard Single En-Suite Room

1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Electric Fan
Towel
Private Toilet
Room Amenities
Check Availability
Double Room Ensuite
14

Double Room Ensuite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Electric Fan
Towel
Private Toilet
Room Amenities
Check Availability
Twin Room Ensuite
6

Twin Room Ensuite

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Electric Fan
Towel
Room Amenities
Check Availability
Triple Room with Ensuite
1

Triple Room with Ensuite

1 Single bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Electric Fan
Private Toilet
Daily Housekeeping
Room Amenities
Check Availability
Economy Triple Room, 1 Bedroom, Ensuite
6

Economy Triple Room, 1 Bedroom, Ensuite

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Electric Fan
Towel
Room Amenities
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Guest Reviews(19)

2.7/5
Verified Reviews
  • Cleanliness2.7
  • Amenities2.7
  • Location2.7
  • Service2.7
Guest User
February 20, 2024
Disgusting and unhygienic. I checked in at 5:30pm after my working day. And checked out by 8pm. First there was a spider dangling down from the dust filled walls. The carpet has a build up of dust that looks like white sand it’s so thick. There are stains on the bedding and inside the bath tub. The place smells and looks like it’s falling apart. The door is a standard door that made me feel so unsafe the lock was undone with one twist of a handle. I couldn’t stay I had to leave for my own safety. It doesn’t help that the carpet is old and smells then there’s a stench of curry throughout the building. The pictures they post must be a model apartment from the best part of the building because it doesn’t look like that at all.
Jemima
December 22, 2023
Hotel ‘room’ was out the back and up 3 flights of fire escape stairs. Bed was broken so any slight move made a noise. ‘Breakfast included’ was non existent. No evidence of any dining area or breakfast and no mention of breakfast by hotel staff. Daily housekeeping was clean towels left in a bag out side the room on one occasion. Carpets in room and flooring in kitchenette and bathroom disgusting. Food left in kitchen cupboards from previous stayers. Rat/mouse traps visible next to fridge. Used face mask left in top of wardrobe. Curtains hanging off the railing and overall decor was sub standard. No drawers to put clothing. Only one small bedside with 2 drawers and a wardrobe with no hangers provided. Towel rail in bathroom was not fixed to the wall so kept coming away. Not at all soundproof, woken throughout the night by various stayers walking past outside the window on the fire escape landing talking. Doors banged when closing, could even hear the extractor fan from the bathroom next door in our ‘room’. If the room was not ‘non refundable’ I would have cancelled this hotel and found somewhere else to stay.
Guest User
November 28, 2023
I live in the area, and I had to book a two-night stay here, as my flat had no water. However, I did not dare to sleep here, due to the shocking condition of this place: everything extremey dirty, mould in the bathroom, dirty underwear and other rubbish found under the bed (see pictures attached), a screw used as a shower handle, and I could continue on and on... My room was in the basement to start with, with reallly poor ventilation and a fake window. The door was not closing properly, as the lock was fault. When I entered, one fo the two beds seemed used, and all sort of dirty found on the carpet under it, with the infamous pair of used male underwear being the highlight. The bathroom and shower was mouldy, but at least the water pressure was acceptable. No toiletris provided, except two small bar soaps and an almost empty bottle of liquid hand soap. In the Heath & Safety card hanged at the door it is written "Bank nearby" as designated assemby point...The only issue is that the Barclays Bank that used t be next door close down in 2017 and now there is a Cafè instead. Maybe it's time to update that card... Don't even try to speak wth a memebr of staff after 11pm...He is in the back office sleeping peacefully in his pijama, and the moment he steps out, he is really annoyed of having been disturbed. In the end, I was so disgusted, I decided not to sleep here. I really don't know how places ike this still exist in London, and dare to charge £70.00 a night (or more), without providing the minimum service required (no WiFi or breakfast option provided), Go to Travelodge or Premeir Inn, or a similar cheap hotel chain instead. At least you know what to expect and the price range is similar.
Guest User
September 22, 2023
The only reason we stayed there was because of the great location. We stayed in room 9 and when we got in we checked everything. So the TV does not work, smells like dust everywhere, the WC was not clean, the shower was yellow and we chose to bathe using flip-flops. The doors are super fragile so the light from the corridor comes inside the room (it's a very small room) and the curtains aren't great since the light from outside comes in. The whole building needs to be restored, because it's literally not that hard. When you arrive at the reception it looks like you're in a haunted house. The furniture is dreadful or falling apart, just replace it and have someone clean the rooms properly! I would not stay there again.
Guest User
September 10, 2023
Absolutely dreadful. Booked two nights and escaped after the first. Everything is broken, tired or dirty. A unhelpful and bored reception greets you after waiting outside for a while as the buzzer rings. Then it’s a trek up and down flights of stairs going outside and then back in, until you reach your cell. It was disgusting, someone had been smoking in the bathroom before us, the whole room smelt of cigarettes. Everything was dusty, stained and unclean. Cold tap doesn’t work, shower switches between scalding to ice cold am without touching anything, and does so continuously. Thin walls. Awful beds. The wardrobe was full of random stuff they obviously don’t have storage for in the hotel, two old mattresses in our corridor outside. Wallpaper falling off everywhere, screw holes everywhere. Either book refundable, or fork out whatever extra you need to.Do not stay here
Megan
August 20, 2023
The room was dirty there was stains and empty beer cans the shower was yellow and I got bed bug bites. The man at the desk was nice though.
Larry
August 7, 2023
My bedsheet was not changed. They kept for me an already used one with stains on it and they deliberately laid the bed with the other side of the bedsheets just for me not to recognise it meanwhile l gave them prior notice of my checking time. The kitchen and fridge also is very unkept. The fridge is very old and atleast needs to be kept neat. Bad customer sevice
Ray
June 29, 2023
Great value but lots of stairs. Helpful front desk about local businesses. No AC and sometime no hot water.
Verified traveler
February 14, 2023
Hotel was inhospitable, had to leave after one night as didn’t get any sleep (was meant to stay for 4), checked out the next day and was still charged for the first 2 nights.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: 06:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
£4.90 (approx. US$6.18) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 2.7/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 20
With a stay at CityStay Hotel in London (Tower Hamlets), you'll be within a 5-minute drive of Queen Elizabeth Olympic Park and London Stadium. This guesthouse is 3.1 mi (4.9 km) from Tower of London and 3.2 mi (5.2 km) from Tower Bridge.

Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include portable fans, housekeeping is provided daily, and irons/ironing boards can be requested.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Hotel Citystay?

Prices at Hotel Citystay are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Citystay?

The closest airport is London City Airport. It is 7.53km from the hotel and approximately a 16minutes journey by taxi.

What are the check-in and check-out times at Hotel Citystay?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Hotel Citystay provide airport transfer services?

No, the Hotel Citystay doesn't provide airport transfer services.

What amenities and services does Hotel Citystay have?

Hotel Citystay has the following amenities and services: 24-Hour Front Desk, Luggage Storage, Wi-Fi in Public Areas.

Does Hotel Citystay have a swimming pool?

No, Hotel Citystay doesn't have a pool.

Does Hotel Citystay have fitness amenities?

No, Hotel Citystay doesn't have fitness amenities.

Does Hotel Citystay provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Hotel Citystay have non-smoking rooms?

Yes, Hotel Citystay has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Citystay provide breakfast?

Yes, Hotel Citystay provides breakfast.

About This Property

Nearest AirportLondon Stansted Airport
Distance to Airport51.03KM
Nearest Train StationStratford Railway Station
Distance to Train Station2.32KM
Nearest Subway StationBow Road
Distance to Subway Station0.25KM
Average Price FromUSD106
Hotel Star Rating2