The positives, the breakfast was pretty good and the staff on reception were very nice. The not so positives. We had booked a family room, it was in desperate need of renovation, the shower drain was too high so didn’t drain so the whole bathroom filled with water, the cleanliness is pretty grim, we found someone’s toe nail in the middle of the bedroom floor. My kids were on the sofa bed, this was not made up when we got there so when we went out we asked them to make it up, when we arrived back to the hotel at 10pm the bed was only just being made up so we were told we had to sit in reception, the kids were shattered. the mattress was so thin you could feel every spring this meant they tossed and turned all night but every move on the bed meant the metal frame squeaked incredibly loudly. Not one of us slept that night.