Piyanshan Hot Spring Hotel

Very poor service attitude, not recommended! The service attitude of the waiters was simply unbearable. The hotel's internal phone line couldn't be reached after eight o'clock, and there were four rooms! It will delay your sleep! After using the mobile phone to get through, the waiter ignored me and said that you are waiting, there is something to do, and he will solve it for you later. This kind of hotel does not respect customers at all, and I do not recommend everyone to come here. It was -20 degrees below zero in the Northeast. I shivered and waited in the corridor for an hour before the problem was solved. After complaining to Ctrip, I continued to receive harassing phone calls. The screenshot below is the chat record. I communicated on 15 phone calls. The communication continued after 11 o'clock in the middle of the night and did not let anyone rest. ! It's really good. In the last phone call, you asked me not to leave negative reviews. I tell you, if you call again, I will give you negative reviews for all my other orders at your place! 1. Room 332.334.336 in the hotel has no heating, and the air conditioner is broken. 2. The breakfast noodles served in the hotel are cooked and left in a pile. They are cold and cannot be mixed with soup! Shouldn't it be the guest who wants freshly cooked food? 3. Each person can only receive a bath towel once. If it gets wet, it cannot be replaced with a dry one. It is very cold. 4. Dinner gets off work at 8 o'clock. At 7:40 in the evening, the waiter will stand next to your dining table and wait for you. He has a clear sense of disobedience! 5. The switch in the corridor says to turn off the lights at ten o'clock in the evening, but the lights in the corridor are turned off after eight o'clock in the evening. I have never seen any hotel corridor turn off the lights so early! 6. The hotel manager was very unprofessional. We called and said that the room was cold and the air conditioner was broken and we asked to change rooms. However, the waiter came to adjust the room twice and was not able to fix it. He was still unwilling to change rooms. In the end, he agreed to change rooms but said that you should take the room. If the card is stuck, I will change it for you. This is the first time I have seen such poor service and customers having to go back and forth!

The hotel room facilities are well-equipped and very new. The hot spring area is very large and the toiletries are complete. You don’t need to bring your own toiletries. There are fewer people there in winter. It’s better to go outside despite the cold. The snow scenery is still beautiful and there are many pools. The weather will be warmer next time. Come again. Brother Xiaobin at the front desk is very nice. I came from out of town and he was very enthusiastic to help me.

The overall experience is very good, the breakfast is also delicious, and it is good to take a dip in the hot springs. It is recommended to go early as the water temperature is a bit low at night.

Because it was the off-season, we were upgraded to a mountaintop king-size bed room. The outdoor hot springs were exquisite and beautiful at night. The hot springs were very clean. I especially love the outdoor hot springs. The breakfast was also very rich. Highly recommended! ! !

The location is isolated from the city. The facilities are okay. I haven't heard of a hot spring in Yongjeong, but it was quite good. The staff are always cleaning. The counter staff are kind. good water quality

Except for the room rate doubling on May Day, everything else is good. The hotel is very new with complete facilities and is very comfortable. The indoor and outdoor hot springs are good. Some of the outdoor parts are still under construction, but the breakfast is very average.

The hotel also has a pick-up station service that is very good. The room is clean and tidy. The hot spring water is also very clean. There are not many people offline. The experience is very good. There is also a book bar buffet at 98. One person didn't eat it, but the breakfast was really not good at 8:00 There are no food when we arrive. There is no takeaway nearby. Jimeis who go there bring something to eat.

I went to the hot spring, but when I was soaking in the hot spring, I encountered someone conducting a commercial live broadcast and handing out hot spring discount coupons to the guests who were soaking in the hot spring. What is this operation? ! Total disregard for customer privacy! After being questioned, the person in charge of the hotel was vague, shirks the responsibility, and promised to solve the problem in half an hour. The result was that no one cared about it, no apology was given, and no explanation was given. This is the hotel's attitude towards exposing guests' privacy! ! Sisters from such unscrupulous merchants must avoid the pitfalls! ! !