Amrâth Hotel Bigarré Reviews

Room are not at all as on the website . Room we were given was in extremely bad condition. With no heater and broken windows leading to Main Street. We had to leave the hotel and were not given an alternative room as hotel was full during Tefaf Receptionist was not able to reimburse the extras we haven't used such as Breakfast and Parking not even make a gesture for a room with major flaws. This hotel is a scam . Try to avoid it at all cost

Amazing place where to stay when visiting Maastricht. It is back to th à old city, many restaurants and pubs nearby. The staff is amazing and friendly. The hotel is clean and offers you comfort while away from home. Give it a try when in Maastricht!

Within walking distance of the train station, town center and other attractions, clean, courteous and helpful staff.

Lovely old hotel with character, in a good location close to old town. Large room, with comfortable bed & large bathroom. Great breakfast with lots of choice. Friendly reception.

Clean, good location, nice staff. I had a trouble getting the A/C Fan to work but that could have been my error!

The staff was awesome, breakfast was top knocked!! Our room was noisy facing the river, even with the windowsclosed. If you book a room ask for a courtyard view. No lift and we were on the top floor. Alot of European hotel are like that. Ask for a lower floor as the steps are very steep.

We had room 521 with a wonderful riverview and elevator access. Afternoon complimentary refreshments in the dining room were much appreciated. Staff were very accommodating and friendly. We highy recommend this hotel.

This was the first time that we had visited this hotel and we were not disappointed. On arrival at the Reception we were treated lime members of the family. Nothing was too much trouble for the Manger and his team of amazing staff. They all went out of their way to ensure that we had a greet three night stay. The breakfasts were really substantial and set us up for the day. The Drink and Cake in the afternoon was a nice little touch. Overall it was a great experience. Congratulations to all concerned. I would certainly recommend this lovely hotel

From the moment we arrived the staff were very friendly and helpful. The room was superb comfortable clean and Devore was splendid. The breakfast the next morning was first class as were the waiting staff. I can’t praise the staff and property enough and we will not hesitate to stay there again when we visit Maastricht again.

Easy walking to city and it’s sites. Large room comfortable bed and wonderful pillows.

Net hotel

Beautiful hotel - lovely room with high ceiling, big windows and old firepace. Charming. Beautiful. Staff was very friendly and helpful. Also a GREAT location.

Our trip started really promising, we liked the view from the window, the spacious room accommodating 3 people, the furnishing, making you feel at home. The problem started after midnight when bugs started crawling over the beds, over the book that I was reading, the wall next our luggage. After quick Google search we identified them as bed bugs, something that I was not expecting from any place offering lodging, let alone with "Fabulous" reviews. We called the hotel number and were told that someone will come to help us. An hour and a half later (around 2:30 am) the receptionist arrived, he was very helpful, offered us two rooms and helped us move. We could not sleep, because we were checking around for bugs and also the rooms were very cold. At check out I notified the morning receptionist about the problem, she did not looked surprised, apologized half-heartedly, but did not offered any compensation for our inconvenience. Nobody was interested to inspect the room and verify our concerns, to us it looked like this had happened before and they were aware of the problem I asked to be reimbursed for the room cost, last week we received half of it. I am writing this review to spare future guests our unfortunate experience and to make sure that the hotel management take serious measures to eliminate the problem. We were terrified that we will bring some of the bugs with us after reading how hard it is to get rid of them. It will take me a while until I sleep in hotel again!

All in all a nice place just out of the heart of old town. It was clean and the staff was somewhat friendly. However, they made a mistake with our room (which they admitted) and made us change at 21:00. It was made more awkward by the staff waiting outside our room while we packed our things and moved. Otherwise it was a lovely hotel, I would stay there again.