Hostal Maria Luisa

Nice little hostel. Very clean and quiet. People at reception suoer friendly and helpful about getting around.

Hostal Maria Luisa is the okay if you desperately need a room in Madrid Centro and only plan a short stay, like 1-2 nights.

While the hostel itself Is fine, clean and relatively well-kept, the lack of keys and the fact that each guest needs to ring the bell is a bit of a nightmare. As some guests were arriving quite late at night, the bell was ringing throughout the night and it was generally quite noisy. Make sure you pack some earplugs if you plan on staying here...

My flight arrived late at night so I had to look for a place that will allow late check in. I saw that Hostal Maria Luisa allow late check in (anytime after 13:00) so that's why I booked it. I paid partly using the hard earned reward points I earned from my previous bookings over a long time and paid the rest using my credit card. When I got there, the owner (I assume), didn't speak English, but was able to say that the place was full and turned me away and I left. So I didn’t get to stay or sleep at the property and they still took my money from the booking. Once I got home, bummed out, I contact ********** to ask for a full refund. ********** contact them and told me that they refused to give me a refund. I had to contact ********** several more times and chat with numerous different agents, and every time the property refused to issue a refund for me. They even deceived (in my opinion) ********** and told them I didn't show up. Since I was using Google Maps that night and my location tracking was on, I even had to provide ********** a screenshot of my location at the time to prove that I was at the property that night. Even with that evidence, ********** couldn't get this property to refund me. The agent from ********** told me that they need approval from the property to give me a refund and there was nothing that they can do since ********** no longer have my money because it has already been transferred to the property. I eventually had to contact my credit card company to refund part of my booking money I paid using my credit card, but I never got the rest of the money back from the property to this day.

This is not the first time I have stayed at Hostal Maria Luisa and there are so many reasons why I return to the same place. Hostal Maria Luisa is central located, and I was amazed to see that the Hostal has been remodeled recently. All its staff is nice and friendly. Finally, the cost of your accommodation is a bargain. Please, make your reservation without hesitation, and enjoy your stay in Madrid without wondering where should you stay. in one of the most wonderful cities in the world!!!..

I like I was close to everything