Rimondi Grand Resort & Spa

Just back from the most gorgeous relaxing week in thus resort. We stayed in a junior suite with private pool. The room and pool were gorgeous very clean and perfect for what we needed. First time going all Inclusive and after reading through some reviews we were a little apprehensive about how we would find it. However the food was gorgeous plenty of choices at all sittings. The staff were very friendy, happy and attentive and nothing was ever too much. Please note though we heard quite a few people complaining that they didn't know they had to pay €10 per night per room in cash for the tax. We were made aware of this via our booking on love holidays though. We also heard people's complaining that the spa treatments weren't included in the holiday and any treatments were to pay for extra....again we were made aware of this before hand. Overall a gorgeous resort with three separate pools loads of chilled out terraces and seating areas and self serve beer, wine an soft drinks. I wouldn't say its a massive party holiday as there is only entertainment time per week but again this was described as a romantic relaxing holiday and that's exactly what we found. Can't wait to come back again.

I cannot stress enough that this hotel is NOT a 5* at all. We would rate it a 3* at most but a local taxi driver told us that in Greece it is classed as a 2* so that says it all. Arrival We arrived at the hotel around 11pm on the 14th April. On check in we was sat down with the manger who showed us a list of the rules/opening times etc and told us to read them there. I was too tired to read it all so I took a photo instead. She then told us we had to pay €10 per night per room for city tax so that was €140 for us as we had two rooms for a 7 night stay. This did come as a shock to us as there was no mention of the city tax and we were told it had to be paid in cash, as card payment is not accepted for city tax. We didn’t say anything and just paid it there and then as we was too tired to bother, and just wanted to rest. We was then showed to our rooms by a member of reception. We had been travelling for over 10hrs so we was hungry, thirsty and tired. On the list they showed us, stated that we could order room service. Which despite paying for all inclusive is €5 for the service plus the cost of any items you order. (so be aware of this as it’s not included in your all inclusive) So we placed the order at 23:30 room service stops at 1am as stated in the rules. So at 00:45 and still no food or drink, we decided to call reception. The card says to press option 9 to get through, the only problem is they have no phones in any of the rooms to call them!! So using our mobiles instead we called them. A guy at reception answered and said that he will call the bar to see where our food was. He then came back to us, and said sorry room service stops at 00:30 so we said but on the list your manager provided to us on arrival it states 1am and we ordered it at 23:30pm Anyway, we wasn’t allowed anything so we had to go without. The shop was also shut so we had no choice but to wait it out until morning. Food Food is not good at all. Myself and my husband had bad stomachs for 2 days from eating it. The eggs are slimy and under cooked and everything just tastes awful and cold. We was too scared to touch any meat after suffering from bad stomachs, so We lived off of chip rolls for the rest of the week. The soft drinks are also flat. There are flys absolutely everywhere crawling all over the food, the tables and the windows and you are bating them away whilst eating. This is particularly bad in the downstairs pool areas where you can get pizzas and sandwich’s during the day. Now I know it can’t be helped entirely but there is nothing to try to deter them. No food covers of any sort or fly traps in sight. That to me is majorly off putting, a load of fly’s vomiting all over the food you’re expected to eat!! Absolutely vile!! Alcoholic drinks for spirits start at 7pm and end at 22:50pm you can get cocktails that are pre mixed and taste awful or some flat larger. But that’s your lot. Luckily we’re not really drinkers so this didn’t faze us but if you

Here the food is AMAZING all inclusive with a great breakfast,lunch and dinner.Tons of public pools and private pools,park,on site shop and shuttle buses to take you to the beach and the town. Amazing views and sunsets. I totally recommend going with friends,family,partners.

outside areas pools etc. are fine next to no entertainment, we went Wed to Wed but didn't get there till early hours off Thursday only entertainment we had was in the wee square some Greek dancing didn't last long either buffet meals were 90 per cent same food every day and staff super keen to whip your plate away as soon as you were finished or sooner preferably! one corridor leading to bar and restaurant has walls to ceiling displays of jewelry mostly blue stone things with every price tag face down so you would need to ask etc. feels like full place tries to give you as little as possible 5 star all inclusive and the only time you can have ice cream is at lunch and dinner cause there is none at the pool bar imagine trying to explain that to kids if you had them! I'm sure there is worse places maybe and not everything is bad some staff are ok but honestly if I was offered a free holiday here I absolutely wouldn't go

The Rimondi grand Resort is an idyllic location free from the busy city life. It has beautiful views of the area and is very peaceful and relaxing. I came here with just me and my friend and we both loved it and would be perfect to go with the family or with your partner. I loved the food and found that no matter what time I arrived for food it was always hot and plenty to go around. I’m normally a picky eater but found there was always something I could eat or even try out and for all inclusive food I really enjoyed it. The staff are extremely friendly, polite and approachable and all add to the pleasant atmosphere of the resort. There are activities the staff helped me to book and they also helped book transport for the local city. There isn’t a huge amount of activities so if you’re looking to be booked out all holiday you might struggle there but if you want to relax more like I did, I found there was an ample amount of choice. We planned to book a trip to go to elafonisi beach which is known for its pink sand that shows up occasionally but the trip was fully booked unfortunately. However we then found out about a safari tour of the surrounding areas that was happening on the same day and decided to book that instead. this was a brilliant excursion and I thoroughly enjoyed learning about the local history and culture as well as seeing some absolutely gorgeous sights of the landscape and architecture. All in all I loved my time here and would love to return. There would be negatives for other people but for not for me as I had an amazing holiday here and one of the best times of my life!

Well where do I start with this hotel, one of the worst hotels I’ve ever stayed at. When you arrive the entrance is underwhelming from the start, with no real reception or welcome, built into the hillside it’s no place for people with mobility issues. It’s up in the hills with nothing in the vicinity, a car is a must otherwise you’re stuck in this place. Th e reception staff are like AI robots, rude unhelpful and everything has masses of paperwork even if you just want a towel. Dina in the upstairs bar deserves a medal, she always has a smile on her face, how she manages it I’ll never know. The food is mediocre to say the least, boring repetitive and cold. There are no hotel activities of any kind, which could easily be implemented but it’s obviously a cost cutting measure. It’s not all inclusive even though they say it is, there are hidden costs everywhere, you can’t even get a bottle of water, that costs you 3 euros. It says it’s a Spa Hotel but you can’t see or use the pool or sauna unless you book an overpriced treatment. My room wasn’t too bad but I paid for an upgrade the basic rooms are pretty poor. It takes 5 minutes for the water to get warm which ever room you have, there is no instruction on how to use the safe. They told us there was a shuttle bus to the nearest town but wanted 9 euros each for it I haven’t paid for a shuttle before at an all inclusive and limited your time there, to a couple of hours. There are no lifeguards at any of the pools which I thought was a legal necessity. This is not a five star hotel, I would rate it as a two. Even if you simply want your room cleaned every day you have to do it online, which is a complete pain. This holiday was cheap for a reason, pay a little more and read the negative reviews first, I wish I had. The best thing about the holiday was meeting some lovely people.

Lovely clean hotel but food was awful. It was cold and some days inedible. We did complain but nothing was done. We would have eaten elsewhere but hotel is too far away from other amenities, so had to content ourselves with salads and desserts. For a 5* hotel we feel this is not acceptable so we will not be back.

The hotel is painted in khaki green with flat roofs and looked like an army establishment. The rooms are good with a little using, furniture similar to Ikea. The restaurant food is all Buffet style and is often cold, the food heaters are insufficient, who like cold fried eggs for breakfast? The facilities are good and well maintained and the staff polite and helpful. The beach is a good hour away on foot and 2nd class. The shuttle buses are reliable. The hotel is built on a steep slope so is difficult to walk up for older people or those with injuries. There is little entertainment for guests. We were disappointed not to be able to extend our stay for a few hours as we had late flights. Overall this Hotel is not a 5 Star. They could do much more to uplift this hotel. We shall not be returning.

Lovely hotel Nice pool area for kids and 3 adults pools Nice location Shuttle bus to town Only thing that let it down was the food / cold …. We was all inclusive and ate out daily due to this Cocktails poor also but the girl on the main bar very friendly Go to the main town for a nice meal Queens The living room