Royal Villas Resort Reviews

The service is normal in general, with exceptions, such as excellent valet parking (they charge you extra for this service, $100 a day), but the one who prepares the omelettes is bad. The food is good, at least what I chose, the zarandeado was exquisite. The pool is generic, not the best. I think the internet is good. The worst are the rooms, mattresses in terrible condition, and rusty hotel accessories. They have sales agents to sell you hotel nights, ignore them, this is in very bad taste, they trick you into giving you 3 nights as a gift, which is a farce, they are just trying to sell you.

They spend time for the room

No pude llegar a mi reservación e intente cancelarla y que me hicieran un reembolsos y noe solucionaron nada así que pues no sé nada bueno que opinar

The resort is clean and the staff is awesome. The breakfast buffet was great!! My only concern was that none of the balcony doors locked in our suite and could definitely be accessed by other balconies (so not secure). The resort also caters to the Cruise Ship groups that come in and use the facilities for the day.

Rooms are very old and dirty. I’m usually not one to complain or leave reviews but I had to with this hotel. Do not recommend

Nice lobby by the pool looking to the ocean. Very helpful friendly staff. Room cleaned daily. Would stay again

Great location and beautiful facilities. Staff is friendly and efficient. All in all a short but great stay. Thank you.

Please be aware that this property is not updated. IT is Old and it shows. Old, cracked floors, very old paint, doors are old and need paint and care, the rooms are spacious but again very old. The water pressure comes and goes and the hot water would also come and go, Could not take a warm shower cause the hot would only last a short time. The staff is very nice and makes you feel at home but again the building needs help. This is not a 4 star hotel. more like a 3 star.

It’s at the beach. Do not eat at restaurant closed to elevator. That was awful. But, the hotel breakfast is amazing. And the staff very nice and kind.

Easy check in. Very nice staff. They were doing renovations and the hallways to the floor we stayed were crowded.

location was good. needed any repairs. elevator was not working, hot tub not working, broken door in room, toaster not working. the nicest person was the towel guy. Behind the front desk needs some pointers on being polite.

I like the location. The resort needs repairs. Several issues while here. Had to call for several room repairs. They had a problem with water and elevator while here. The bathroom always smelled.

Staff are wonderful and very accommodating. Rooms are a nice size. Kitchenette is very handy to have. Hotel located on main road, it is not a quiet location but road noise is dampened with windows closed.

Pool disappointed lacked cleanliness. Phones in room did not work. Lack of cleanliness in rooms.