Guest User
June 22, 2022
We come to the hotel with a team of basketball players from Bogota, the trea**ent of the staff towards the children is scolding them, and speaking rudely to the guests, we asked for 29 dinners, they gave us 26 and that there were no more than 3 people left without eating, in the rooms are getting water and we had to place a bin, when we arrived it looked good, but in reality the only good thing about it is the location. It may be that the physical conditions improve, but the main thing in a place of tourism, in an establishment that is a hotel, the first thing must be the service, hospitality, especially when dealing with children.
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