Guest User
August 23, 2025
This is the worst hotel I've ever booked, bar none! We booked the hotel a week in advance. The homepage said it was open 24 hours a day, but when I arrived around 12:30 a.m., it was already closed!!! I called the owner, and he demanded an additional 39 euros to check me in. That's outrageous! He said check-in was before 11 p.m., so why couldn't he have called the reservation before leaving? Because I refused to pay the extra 39 euros, he refused to let me stay and refused to refund any of my hotel money. It was such a shameless decision! My wife and I had to spend that night on the streets and in the airport. This experience has left me with a very negative impression of Italy. It's so disappointing. Everyone should think carefully before booking this hotel!
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