Hotel Ste-Catherine Reviews

There are bugs and the bedding is old

It smells horrible in the room and everywhere in the hotel. There was no soap in the bathroom. There was Holes in the sheets. The boss and night employee are disrespectful. He refused to refund my deposit because he didn't write my name properly.

Homeless gathering around the entrance to the hotel. Raggedy carpeting throughout the entire “hotel.” No breakfast provided. Cable TV off and on. I would not stay here if it were free.

Very depressing hotel, rooms in desperate need of a good clean and general upgrade, phone bedside lights not working, often towels not replaced and breakfast was a disgrace.

The staff was super friendly and accommodating! I chose this hotel because it had on-site parking (be sure to bring 10CAD in cash) and was close to the event I was attending. The green line metro is a 3-minute walk away and there are a lot of fun bars in the area (again, bring cash). The facilities are old and the room is small, but as someone who doesn't look for luxury and just wants a private place to stay, it did the trick.

It was too small and not the most clean. However the couple of staff we interacted with was nice.

It was super messy and dirty. The sheets were clearly not washed and it was very noisy on the street pretty much the entire night. I understand that you get what you pay for but I’m just warning others. I would not recommend anyone to book here if they value cleanliness. It also smelt very bad throughout the entire building.

Very decent place considering the low price. not the taj mahal, but it was quite respectable... all things and price considered

Location was great, right next a metro stop & grocery store. Secure wifi, linens, towels and basic breakfast with tea/coffee included. It's on a main street but there's a secure door to get in. It's an older building, but everything is clean & maintained.

Very thin walls. Sketchy area. You get what you pay for. At least this place is clean and staff are friendly.

First of all, I need to tell that I'm a discreet crossdresser, shy, with no confidence in my self... yet, hopefully.. The story goes on : I got there to leave my bags and to go out with friends in the Montréal, so I don't mess around with the room, if I'm there 30 minutes.. that's good.. So, when I wanted to check out (at 6am) the guy ask me some question, unsusual ones, after getting some answer he then told me he could not give me back my deposit because its the manager task... But the young guy look weird, like he was looking for its words.. After some time arguing gently, he told me ''okay I will do 50/50, I will give you 10$ of the 20$'' I'm like .. if you have the right to get 10$ out of the cash why not 20$? especially if its written on the paper in front of us (room X 20$ deposit) I got a wild speculation in my head : at that moment I knew the guy was probably doing it to every customer that seem ''breakable enough'' if he do that to 4-5 people a night, he probably get 50 to 100$ in the back of the business... But I cannot confirm it. Its just a bad start to make me believe differently, anyway in the end the guy ''throw me 4-5$ in paper through the little reception hole'' I got them and before leaving he told me ''you should say thanks'' in a not gentle way.. (my perception) So ! the next week I got there too !! yep .. yeah going there again, I really like my friends... First the room I rent was the last one, was smaller than before and I paid it 20$ more than the last week (it was the same day i think) seem like a closet upstairs but to leave only my things I was ''okay'' with it. But then realizing that the employee there was the manager I could finally talk about what hell I lived the last time and explained my story, the manager told me that there was a guy that was making trouble, so he showed me some picture of employee to pinpoint who it was... After, I confirm if I would have problem taking back my deposit if I were to leave around 5-6am, he reassured me on that... 6am arrived, go back to my room, taking my things back, going to the desk... the same young guy ''sleeping on the job'' was there ... aaaaaanndddd the story repeated its self till I told him a deposit is my money... should we settle this with the police ? and then when he ''Give'' me my money back he told me I should go elsewhere next time .. (how is this possible im the dream costumer, I pay full room, I don't use it, when I come back is to leave..) anyway taking my money back and I got out... All the week I tried to contact the manager and when I called, the employee who answer, was strongly repeating to me in a panicking way.. ''what is it for'' like 3 times, and each time more aggressively, even if I told him its between me and the manager... So this is my little story with this ''special'' hotel...

The locations was excellent for the cost of the hotel.

Small and convenient establishment in the Village for a short visit.

Very dated and musty but room was clean and bed was comfortable. Brought earplugs as windows are old and you can hear lots from outside, No deadbolt on our door which made it feel not as secure as it should, doors don't seal with lots of light and noise from the hall come in.