Hotel Montreal Metropolitain, BW Premier Collection

Good service

Breakfast was not made to be consumed by humans. It was awful! Coffee machine in room was not working. Almost all of the Gym equipment were not functioning. No house keeping

The location was great for the vent we were attending. The rooms were decent and clean. Parking was, well interesting placed under the Auto Route 40. It was not what I was expecting when they said they had parking. Crossing the one-way street to get to the Hotel from the parking was sometimes adventurous.

I had a room with cooking space. There was no plate, not a single fork, no pots no pan, absolutly nothing. So I paid extra money to get the kitchen, but there is nothin in the kitchen...

I have several observations about this hotel that I feel compelled to share. While some aspects have already been mentioned, I'd like to provide my perspective as well. Firstly, there is no extractor fan in the bathroom, which posed an inconvenience for my family of four. We had to purchase a Fabreze odour spray to mitigate this issue. Additionally, the noise emanating from the event area downstairs was excessively loud, disrupting our sleep. Despite bringing this to the attention of the front desk, we were informed that there was nothing they could do to address it. Furthermore, the room opposite ours was undergoing repairs, resulting in disruptive drilling and sawing noises as late as 8 pm on one occasion. The lack of soundproofing in the rooms exacerbated this problem, as we could hear every noise from neighbouring rooms, including a check-in process at 3 am. Moreover, the bathroom tubs are narrow, and I unfortunately slipped, resulting in a swollen knee. Regarding the breakfast, it was passable, but lacking in variety. Notably, there was no waffle machine, and the fruit selection was limited to just oranges. The muffins were oddly cut into quarters, and the juices were diluted with excessive ice, diminishing their flavour. Additionally, I found that half of the gym equipment was out of order. On a positive note, the parking facilities were satisfactory.

Location to sports event was great! Room was very good, even pull out couch bed was surprisingly very comfortable. The breakfast was not the best. Very limited options and not tasty.