Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Apr 26, 2026
Guest User
We stayed three nights in a room that included a circulating hot spring tub and buffet breakfast and buffet dinner. Staff in all areas were attentive, friendly and courteous. We chose to have buffet dinner instead of Kaiseki or course dinner as those usually include food we do not eat or prefer and don’t want to waste. The buffet had a large variety to select from which was appreciated.
Various public hot springs in multiple areas of hotel were also available. It was a little distant to major tourist attractions via somewhat inconvenient public transportation which wasted some time but overall was a great stay.
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Price per night from:VND 4,612,421
Posted on Sep 10, 2025
Xiaodushitoudaxiang
Environment: I feel that the room in this hotel is very large. He has a large room with a living room tatami. The bedroom is separated by a partition. The bed is a tatami floor. It is very comfortable. There is no bathing pool in the room. There is a hotel. Very close to the station, you can call the hotel after you arrive at the station. Someone drove over to pick it up in a few minutes. You can walk to the shrine nearby. The reservation room is with breakfast and dinner, and the food is good.
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Price per night from:VND 5,724,828
Posted on Apr 8, 2024
HoS
Very old school ryokan run by very friendly who has been working there for many years. Your name will be displayed on the board next to the entrance of the ryokan to show that they were currently welcoming these guests staying at the ryokan! We stayed there for 2 nights with free parking and we didn’t have to drive anywhere until we checked out as the ryokan is within walking distance to the 3 major world heritage listed shrines including The Toshogu Palace.
Avoid room 312 or 313 (which we stayed) which are the smallest rooms. Those rooms in the middle parts are bigger and more comfortable. Do ask for any room facing the back of the ryokan and avoid those facing the front where you only see car parks with coaches coming in the morning bringing tourists to the shrines.
The onsite Onsen for ryokan guests, breakfasts and dinners are the highlights. You’d love the traditional Japanese meals served there and you won’t be hungry.
Would I come back to this ryokan again? Yes definitely due to its location and friendly staff.
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Price per night from:VND 6,523,281
Posted on Oct 29, 2019
王Hotel facilities and service attitude are OK, but the location is a bit off, there are not many places to eat around, a bit far from the center.
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Price per night from:VND 2,096,907
Posted on Sep 2, 2025
Wahahahadsl
A rather unique hot spring hotel. The room I booked was a Japanese-style room (washitsu), purely tatami room, and there's no bathroom inside – please be aware of this. To bathe, you need to go to a separate, traditional Japanese hot spring bath, separated by gender, where you must be naked and thoroughly washed before entering. Opinions on the experience vary, but the Japanese seem to enjoy it, haha.
The hotel includes breakfast and dinner, which were surprisingly high quality, and the menu changed daily, which was a pleasant surprise.
The service was excellent, with the typical Japanese attentiveness, and the staff spoke decent English, so communication wasn't a problem.
Overall, a very unique hotel, definitely worth experiencing.
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Price per night from:VND 5,139,555
Posted on Apr 24, 2026
Guest User
The BEST hostel I ever stayed in! If you are staying in Lake Chuzenji in Nikko you got to stay here.
It is a hostel within a hotel so it is very clean, safe and very big. The staff are very friendly and everything is amazing.
They have a free onsen + a lounge with drinks, tea, wine, coffee, and ice cream bars that you could take! They have a microwave too if you need it and a hot water dispenser.
The hotel is right in front of the lake so you know you’re gonna have a good time! The bus station is also right in front and if you are parking they have plenty of space!
You have to come here. I will come here again!
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Price per night from:VND 1,213,183
Posted on Jun 6, 2025|[Standard] [Japanese-Western Room] [Non-Smoking]
J. SimonThe hotel is around 10mins walk from Kinugawa-Onsen Station. Although there are many abandoned hotels, shops, residences, buildings around the surrounding area, I can still explore the area as the street lights are lit in the evening.
The hotel is divided into different wings and occupies a large area. I stayed in the upper floors of the hotel’s main building (Kirakukan) but there’s an option to stay at the hotel’s park-cottages that is built on the cliff of the riverbank and overlooks the Kinugawa river.
The Kinugawa Park Cottage is located separately further away from the main building.
I only noticed a local Japanese family of four or five persons being escorted by the hotel staff to one of the cottages.
Other than that one-off encounter, I didn’t see anyone else at the area around the cottage which is also super quiet.
Likewise for the other wings of the hotel i.e. Kinoyakata and Kishintei, I didn’t see any guests maybe due to low season.
Love the onsen and the private open-air bath, the traditional Japanese kaiseiki breakfast and dinner.
There’s also a souvenir shop, ramen & snack shop as well as an outdoor swimming pool which I couldn’t use as it is only available for use come summer time.
Just across the road from the hotel, there’s the Waterside Cafe Terrace, a 7-Eleven convenience store adjacent to the hotel and since there’s no self-service washing machine/dryer in the hotel, the nearest 24h laundromat is around a 5-min walk from the hotel located behind the Waterside Cafe Terrace and across the road facing “Galarie Cafe Painto E”.
On the day of check-out, the hotel helped to store my luggage and I had lunch at “Suzukawa Cafe” just next to Galarie Cafe Painto E. The food prices here are slightly cheaper than the ones near Kinugawa-Onsen station.
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Price per night from:VND 3,205,439
Posted on Feb 1, 2020
QINVery good hot spring 酒店 ️ hotel, pure Japanese style, tatami. Breakfast and dinner are attentive and very delicate. 15 minutes by car from downtown Nikko, and close to the attractions of Nikko Tosho, within 20 minutes by car
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Price per night from:VND 3,034,895
Posted on Nov 24, 2025
Guest User
I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
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Price per night from:VND 2,341,094
Posted on Apr 14, 2024|Japanese-Style Twin Room “Wabirei” with Engawa, Smoking
玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
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Price per night from:VND 2,496,134