Chateau Windsor Hotel - Marine Drive

The staff is very helpful , the location is great. We can order food in and always get support for all our needs.

We had booked a family room showing 3 separate beds. The room we were given had a double bed, plus a sofa with bedding provided. Comfortable enough, but not what was advertised. Check-in was a rigmarole. Receptionist took almost an hour to complete our registration, which involved the usual sign in, handing over of our foreign passport, but then he went away (with our passports, always a nerve-racking time) and proceeded to laboriously photo copy the main page, then meticulously cut out the photos and paste into another book. Of course he stopped for dinner during this exercise. Very odd. The breakfast room (breakfast not included) was equally odd. A large room, it had two small tables and then chairs spread around each wall. When our group of three moved a chair to be together, an attendant came over and put it back against the wall. Very odd. Location is excellent on V.N. Road close to Marine Drive. An interesting place...

The best bit about this hotel is the location; it's just minutes from the station, has some great eateries even closer & is a short walk from some excellent bars with great views. The hotel itself is charming & clean, as was our room. The only downside was that our room was opposite the housekeeping area on the 1st floor, so we were woken early by their phone ringing, which was annoying. That said, I'll willingly stay here again.

Wonderful staff. Excellent location. Good, clean and spacious rooms, ensuite. (However, breakfast was neither free nor worth it. Tried the poha and veg mini cutlets. Both were cold. Bananas were under ripe. Unpalatable! Check if you will be charged before you step into the breakfast room).

Had to book this hotel for business related group booking. Called hotel a day prior in advance as we had some questions but they never reverted on call. On the day of booking, when we were finally able to get in touch with them and asked them some questions about the the occupancy etc in general, they hung up calls on us with no replies. The way they spoke on calls and behaved was quite opposite of the hospitality. Just good location, avoid if traveling for work, ***agement has ZERO patience and unhelpful.

This hotel is a mixture of some plus and minus points. The biggest plus point is it’s location just next to Marine Drive which gives an easy access to all nearby important business and tourist spots. Rooms have multiple occupancy options suitable for groups and large families. However, there are certain downsides also like not providing electric kettles in the rooms, limited food options that too for snacks only and narrow corridors. The structure has become old and needs upgrades. For security reasons hotel should provide card based entry to rooms instead of old lock and key system.

First choice when in Mumbai, an antique property, very well maintained. Total value for money. The staffs are really cordial and and the service is aweosme. Main highlight is the location of the property. Very near to the marine drive, morning walks and evening sea views is best to be experienced from here. Will be back here soon. Highly recommended.

This hotel is very pocket friendly and offers complete value for money. Location is just next to marine drive and hence amazing. Staff are friendly and helpful. Rooms are clean and spacious. Good enough for a comfortable stay. We requested for a late check out and they happily obliged. Much appreciated. There are lots of restaurants nearby at a walkable distance.