Words can’t describe how much we enjoyed our stay at the hotel. We stayed at the hotel in October, 2023 with my wife and our 8 months daughter. Staff made sure our stay was very comfortable from arrival until departure. Front desk staff were amazing as well as breakfast staff, I can’t thank them enough for their hard work. Staff were very friendly, professional, and helpful. Room was spacious, modern, clean, and very comfortable. The view from the balcony is breathtaking. The hotel location is ideal, everything is on a walking distance. The hotel has two entrances, the front main one is on the lake and a back entrance is just next to the end of the train station which is amazing. On our day of departure, the staff surprised us with a birthday cake for my birthday! It was very thoughtful and generous. They offered us a late checkout on our departure day which was very kind of them. I highly recommend this hotel for anyone visiting Locarno. Thank you everyone