Anonymous User
April 5, 2023
Pros: The room is exactly like the pictures.
Disadvantages: no paper towels; no protection for high-rise windows; poor sound insulation in the room, you can hear the switch lights next door.
Fatal flaw: the service is too bad, not just bad! ! ! Entering the hotel lobby, there are more than a dozen people adding WeChat, waiting for the housekeeper to send the room number. I called to report my name, and the housekeeper sent me the room number and other information on WeChat. I want to issue an invoice with the name of the company, but the housekeeper asked me to send my personal information to her on WeChat in the form of text and photos. I questioned it, but the housekeeper asked me to send my personal information because I hadn’t checked in. During the coordination with Ctrip’s customer service, the housekeeper smashed it The door of the room, I said that I can go to the lobby reception on the first floor to check in. When I went to the lobby on the first floor wearing a nightgown, the housekeeper asked me to check out on Ctrip and threatened me that if I didn’t check out, I would go to the room Take out my things, I was not allowed to check in, and then took the elevator upstairs, I also told her very seriously that if I move my things without authorization, I will call the police. I am wearing a nightgown alone, and it is 16 degrees in Nanchang. After standing for ten minutes, the housekeeper and Ctrip customer service came out of the elevator on the phone, yelled and yelled, and undressed, and I told him that you were sick, and she beat me, and after two hits, she lay on the ground, and Rolling and crawling, you can call up the monitor to see your behavior. Ctrip customer service staff listened clearly on the phone the whole time, and suggested that I call the police to check in. After calling the police, it was too cold and I could only squat by the flower bed at the door. Later, I may have calmed down, or found that no matter what I did, I would not approach her at all, so I went upstairs and put on some clothes.
After the police comrades came, two people appeared, a man and a woman. It was obvious that three locals were bullying a foreigner. The man scolded Ctrip, and the woman wanted to drag me aside to chat alone. If you two are bosses, why don’t you dare to be aboveboard? Show your identity? If it is a passerby, what right do you have to question me? Unless you are the king next door👀
The police comrades are here, and they are still making noise. You actually demanded that I pay cash offline and pay the rent again, promising to refund it to me tomorrow? Then you will refund the money anyway, you will pay in advance, and you can refund it to yourself tomorrow! The whole process was from 20:45 to 23:34, which took me nearly three hours. Thanks to the skinny police comrades for helping to end this boring noise.
Nanchang is the provincial capital of Jiangxi, and Nanchang West Railway Station can be regarded as the face of Nanchang people! In the eyes of outsiders, your actions represent the image of the city. Is this how old cousins treat outsiders? ? ? Fortunately, there are still upright people's police and enthusiastic Ctrip customer service, lighting up a glimmer of hope for this backward city!
Original TextTranslation provided by Google