After the criticism last time, I really didn’t expect the hotel to take it so seriously. Not only did they immediately reply to the customer service manager, they also called to apologize and told the hotel that they took the matter very seriously. They also held a staff meeting to criticize the front desk that day. , and put forward higher requirements for future services. I was really moved by your sincerity, so I still chose Wang Hai for this 6.1 Festival. To be honest, when I stayed at Wang Hai before, their service from the front desk to the restaurant was very kind and warm. This is one of the reasons why I have chosen Wang Hai for a long time. I'm just an ordinary customer. I didn't expect that your opinions would be so valued by you. It shows that your purpose in treating guests is sincere. I would like to express my gratitude to you and wish Wang Hai a prosperous future and create greater glory!
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