Vienna International Hotel (Nanning Guangxi University Zoo Metro Station)

Hair all over the room! Bad bad bad review

The current quality in Vienna cannot be complimented! It is no longer on the same level as Quan Ji Atour. This glass has probably not been wiped for more than half a year! The carpet hasn't been washed for a long time, and the room smells bad! It's acceptable if it's stale, but this smell... is a bit too much! ! !

This is the worst hotel I have stayed in in so many years. This time is the worst. Other hotels basically have the same problem. This hotel basically has no advantages. The room I was allocated on the first day was X08. I checked in at around 8pm or almost 9pm. The family finished washing up at almost 11pm. Since they had been using the bathroom and the TV was on, I thought the loud noise in the room was due to the exhaust fan in the bathroom. , later the TV and bathroom were turned off, and it was found that it was an air conditioning problem. The plastic surgery room was like being next to an airplane engine, it was very noisy. Then I called the front desk, hoping that someone would come and take a look. It was not until 12:50 that I made five calls to urge the person from the engineering department to come over with a ladder and not even a tool kit. Open the grille, put a piece of toilet paper between the air duct and the air outlet, and tell us: the problem cannot be solved. Then we left. We called the front desk ourselves and asked to change rooms. After a few minutes of cleaning, they came over and said that there were no double rooms, only rooms with two beds pushed together, and this room was next to the elevator. Let's go check it out. After adjusting the air conditioner to the minimum, the noise was still bearable. The frequency of elevator trials was not that high in the middle of the night, so we checked into this room (X25 on the same floor) at around 1 o'clock in the evening. Sure enough, I was woken up by the elevator the next day and went to have breakfast. The entire dining area on the third floor smelled like a toilet, as if I was eating in the toilet. We went out in the morning and told the front desk that we wanted to change rooms. We went out for the day and returned to the hotel at 5 or 6 pm. The front desk said that there was no room yet and it would take more than three hours to clean it. Then we stayed in room 25 until after 8 o'clock. The hotel didn't take the initiative to tell us where to change, so we called ourselves to ask if we could change. At that time, they changed me to a more normal room. In fact, when he checked into this hotel, he said it was next to the zoo, but it was not very close to the zoo. He had to walk nearly one stop through the underground passage of the subway station, and it took almost 20 minutes to walk to Nanning Zoo. Moreover, there was no food next to the hotel. , you can only order takeout. If you want to eat more conveniently, it is more convenient to stay at a small commercial KFC and some other places to eat next to it. It is just half a stop across the road from the zoo. This hotel elevator also has a lot of problems. Elevators No. 1 and No. 2 are like **. Elevator No. 2 can only go to the basement and the second and third floors. Elevator No. 1 can go back to the hotel guest room floor, and hotel accommodation basically starts from the fourth floor. So if Elevator No. 2 is always on the first floor, Elevator No. 1 will not come down. Someone has to take Elevator No. 1 down so that people on the first floor can get on that elevator. Otherwise Elevator No. 2 will always stop there, causing people to wait for Elevator No. 1. You will have to wait for a long time on the first floor to get off the elevator. Elevator No. 3 and No. 4 are inside and the signs are not very clear, so everyone knows about it. In the past few days since I checked in, I have used the internal line to call the front desk of the hotel over and over again. I have to tell which room I am in every time. This experience is very bad. Thirdly, the carpets in the hotel rooms that others have commented on are visibly dirty~ And the same thing happened when we changed rooms before. We had to communicate and follow up by ourselves. The hotel did not coordinate internally, so it took us 2 hours to change rooms. I don’t know what they were doing. It was not because they thought it was very late that day and they wanted to see if we would give up on changing rooms. They fooled us. They didn’t take the initiative to tell us when they would come to deal with it. Why hasn’t the engineering department come to deal with it yet? There was no clue that they were working hard to deal with it. The feeling about this matter, we made five phone calls in the evening, and the answer we got was: They haven't come yet? If we hadn't been keeping an eye on this matter, I feel like they would have failed. This hotel really made me feel useless for the first time.

Hygiene: clean and tidy Environment: There is a faint fragrance in the air everywhere in the hotel, which smells very good👃 Service: The service attitude is very good, and the things ordered are delivered in time

The hotel has complete facilities, sanitation and cleanliness, a beautiful environment, excellent service quality and attitude, and is an ideal residence for tourists!

The size of the family room is larger, and it is still more spacious to live in. There are also more facilities inside, including purifiers and clothes dryers, which are better if they are more expensive, and puzzles for children are also given away.

很喜歡房間的配套設施，有一種浪漫的歐式風情，前台的工作人員很熱情，給人一種賓至如歸的感覺，餐廳的早餐也很好吃，而且離動物園很近還有機場的大巴和地鐵站也很方便出行遊玩，下次一定還選擇這家酒店入住^_^

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