Guest User
June 2, 2024
This is a beautiful hotel in a beautiful setting, and the restaurant is good, if not great. There are small issues, such as the curtains not being blackout, and private events preventing you from using parts of the hotel, which is annoying. There are weights and a stationary bicycle in the room, which is uncalled for but ok. But that's not the worst. The service is so appalling that it ruins the whole experience. At best, it's disinterested and awkward and at worst, people are downright rude. They made us feel like everything we asked (such as help carrying our luggage or making a booking for the spa) was inconvenient for them and beyond what could be reasonably expected. We felt unwelcome and told off, like our mere existence was inconvenient. We spent as little time possible at the hotel, which is a shame, since the property itself is nice. Maybe go for a drink in the garden, but I wouldn't recommend staying here.