Red Roof Inn & Suites Newnan

Horrible customer service. I checked and when I returned 5 hours later I was questioned if I had a reservation as I attempted to use the disgusting elevator. The linen was so filthy, I had to buy a comforter, pillows and bath towels.

Car with motor laying on ground was in parking lot as well as a broken 4 wheeler on other side of parking lot. Alcohol and drug use at the back entrance with the drunk man blasting his music. Everything's in hotel needs repair and paint. It smelled bad. No coffee anywhere. Broken remote and outlets didnt work. Small beds , only full size. The back entrance stayed unlocked so im assuming the key card lock doesnt work. Unsafe conditions.

I wished there was carpet in the rooms. The hotel seemed louder than others because of no carpet.

The gentleman's working front desk are awesome , professional ,polite. Couldn't ask for better

It was just me and my baby and I just didn’t feel safe. Every hallway reeked of ****. My room was so gross…floor sticky and filthy. Worst bed I’ve ever slept in. It sunk in the second I got in. But staff was very friendly.

I'll never stay at Hotel California again. There were live bugs in the shower and dead bugs in the bed. Nothing was clean Even the couch and pillows had disgusting stains. The "comforter was paper thin making it 10 timea colder. The room next to me had a barking dog all night. Not to mention the amount of domestic violence i heard from a floor down and could still hear it in the parking lot as i was leaving. Front desk appeared to not care and seemed it was "business as usual". The amount of people walking the parking lot all night made me nervous.

we checked in at 4 pm and went to the room. We entered a drab and sparsely appointed room. Upon inspection we found a bed with a mattress that sank in the middle, dirt around the walls and mold in the sink. This place has obviously been neglected for some time. the two towels and wash cloths were old and worn out. We decided to leave and while my husband took out our bags I asked the man at the desk to return our money. He stalled, objected and told me that he couldn't do that and tried to force me to take another room. He became verbally combative when my husband came on the scene. After some conversation he finally returned our payment and we left. I suggest anyone considering this motel to check the La Quinta next door. The experience is like nightmare and day.

No TV, Dirty stained bedspreads, No lightbulbs in the lamps, disrespectful to the red roof inn hotels franchise, rude when I needed to cut my stay from (2)day to (1)day they canceled my whole reservation with CheapTickets and charged me like I was walking in off the street, overcharged, by far the worst Hotel I’ve ever stayed in in my entire life of 56 years!

Hotel very dirty in it entirely. Bedding had stains and hair all over. No towels in room nor where there any available. Tub was filthy and slow draining. Air vents were not attached to the wall. Room, lobby and elevator looked as if it hadn’t been swept and mopped in months. Piles of trash outside of the elevator. This was by far the worst hotel stay I’ve ever experienced.