Key West Inn - Newport News

Key West Inn - Newport News Reviews

Key West Inn - Newport News

11845 Jefferson Ave, Newport News, United StatesView Hotel Details
Key West Inn - Newport News
Key West Inn - Newport NewsKey West Inn - Newport NewsKey West Inn - Newport News
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Key West Inn - Newport News Guest Reviews

2.9/5
42 Reviews
Verified reviews
Location2.9
Amenities2.9
Service2.9
Cleanliness2.9
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All Reviews(42)
Positive reviews(26)
Negative reviews(16)
Ana
Checked in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 5, 2024
One of the standout features of this hotel is the fair price for the room. It's refreshing to find a smoking-friendly accommodation that doesn't break the bank. This affordability allowed me to enjoy my stay without worrying about excessive costs.
Ana
Checked in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 5, 2024
The availability of parking was a major convenience. It's always a relief to have a secure place to park my vehicle, and this hotel provided just that. Plus, the proximity to a Wawa and the ability to walk to Sonic was an added bonus. It made grabbing a quick bite or satisfying any cravings incredibly convenient. Will be staying again !
Ana
Checked in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 5, 2024
What truly made this hotel special was the calm and quiet atmosphere it provided. As someone who appreciates a peaceful environment, I was delighted to find my little escape place. The ability to relax and unwind in a smoking room without any disturbances was exactly what I needed. Overall, my experience at this low-budget smoking hotel room was fantastic. The friendly staff, fair pricing, convenient parking, and nearby amenities made it a memorable stay. If you're searching for a calm and quiet smoking room in the area, look no further. This hotel is a hidden gem that offers a comfortable and affordable retreat.
jasmine
Checked in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 2, 2023
Frank at the front desk was so sweet and patient with me i checked in really late and smiled and helped me out with what ever i needed they even let me check out at a later time with no issue could have been a lil cleaner but frank was so sweet it disnt matter to me had a one night stay and will definitely be comming back thanks for makeing my stay great frank!
Ana
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 3, 2024
Staff is always so amazing here! Good price for a decent smoking room.
Verified traveler
Checked in Sep 2023
Other
3.0/5
Posted on Sep 29, 2023
The room had roaches all in the bathroom and I even found one in the table drawer smh. Glad I was only there for one night. Probably won’t be coming back here.
Tom
Checked in Jul 2023
Family
1.0/5
Posted on Jul 31, 2023
Location of the property is good. All others are verybad. In ******* they show breakfast,but they don't provide. Nonsmoking room, smell like smoking room. Everwhere cockroach
Isam
Checked in Jul 2023
Family
1.0/5
Posted on Jul 24, 2023
First the picture in Web site is not same next the room smells nasty and the bug's in room the bathroom is other story, I never recommend that's place unless if don't have any options.i was shook, and to exepdi.com shame on you to have like this place and you don't know about it. and they called me about the room I should have it like couple hours to arrive tell me it's have issues but I'm assuming they don't have any kind of those room . And then I have to split my family unfortunately. They don't even have water in refrigerator in room. Sorry but that the truth
Diane
Checked in Jul 2023
Other
1.0/5
Posted on Jul 12, 2023
First and foremost good day but I cannot believe I seen roaches bathroom was not clean I had to use my own cleaning products to clean the bathroom the bed was hard as hell the door had messed up paint all of it on the back of it I will never stay there again I was very very disappointed and I stayed there for two days that's why I didn't even speak up on the road just cuz I still had to stay I had to go buy some stuff to take care of that I will never ever ever say that again very Paul I wish I wish I never spent my money so waste of time have a blessed day
Debaditya
Checked in Jun 2023
Family
1.0/5
Posted on Jun 5, 2023
This is one of the worst properties I have stayed. The rooms are very dirty and hotel looks very shabby. They advertise to have breakfast included but actually, they don't. The carpet, bedsheet are also very dirty and they don't provide enough pillows or even proper glasses in the rooms. The bathroom is very small and the bathroom door does not lock. The price of the room doesn't justify the room quality or the service they provide. Better to skip this poor hotel and look of other options like the Days Inn nearby.
Verified traveler
Checked in May 2023
Other
2.0/5
Posted on May 29, 2023
The hotel is rather run down, looked like maybe they were in the middle of refurbishment, so maybe that will change in the future. There were more bugs in the room than I consider acceptable, and the sheets were not clean. When I went to check out a bit before 8 am, no one was there. There was a sign saying the office is closed 11 pm to 9 am. That is bizarre for a motel! I didn't get in till 11:30 Friday night, so I guess I am lucky someone was there at all?
Ana
Checked in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 29, 2023
Staff is amazing. Chill smoking room.
Ebone
Checked in Oct 2023
Other
1.0/5
Posted on Oct 30, 2023
bedbugs and roaches. The room was nasty
alicia
Checked in Feb 2023
Couples
1.0/5
Posted on Feb 15, 2023
Went to check in and the lights were out like they was closed. I didn't get a call to ask if I was still coming
Kristen
Checked in Feb 2023
Other
1.0/5
Posted on Feb 4, 2023
The property was filthy. Live cockroaches running up and down the walls, and living in the refrigerator. No water pressure in the shower, but the water was boiling hot.....or freezing cold. Police had the motel enterence/exit blocked for 5 hrs. I had to park at Sonic. BAD pillows. Tiny and mushy. The furniture was dirty and '70's style. The whole experience was disappointing