Ngepung Hotels with Airport pickup service

The hotel is very comfortable and very comfortable. The hotel was very comfortable and was very comfortable. The hotel was a very good hotel, and the hotel was very good.

It was a good and pleasant stay. Clean room, clean bathroom. Basic room but sufficient for a night's stay before heading to Mt Bromo. There's a small common kitchen with coffee tea facilities and filtered water. We had dinner at the little shack down the driveway - again basic but cheap. Breakfast (a choice of Asian or Western) was served when we came back from Bromo. Overall, a decent stay!

The hotel was newly opened at the end of this year. The rooms are very clean, but there is a little decoration smell. And because the room has no windows, it will be a bit stuffy after closing the door. But because it is in the mountains, it will be a bit cold after nightfall. The bathroom is very clean and the decoration design is quite good. However, the hot water seems to be a reserve type. After the volcano came back in the morning, one person had hot water to take a shower, but the second person had no hot water. The water was very hot at night. The room is a bit far from the lobby. You can ask the staff to help you take your luggage when you check in and leave. They are very warm and friendly (it's a bit tiring after walking all the way). The restaurant in the hotel is open until 9pm and seems to be delicious. The overall feeling is pretty good. It's a unique hotel. The pictures are similar to the actual ones. It's very close to the Bromo volcano. It doesn't take a long time to drive. Then there are some rooms that are still under construction (the boss said they are family rooms). Indonesian people are very hard-working and are still working at 9 and 10 o'clock in the evening (I guess they are rushing to work). If they are close to each other, there will be a bit of noise.

One of the best hotel to stay in bromo area, amazing view from hotel, food was great, hotel was clean, and service was really good. They need to improve their hot water and we had 2 times electricity issue, but we will come back to stay with them again

warmth hospitality and top notch services, one of the best we have been to so far! you have to be here to experience it yourself!

1. Rooms are worn down and filthy. Neither blankets nor towels not clean. This place benefits from its location but the existing rooms are in dire need of renovations. And then they still would need to be kept clean. 2. Food was not good. Everyone of our group (2 tourists plus 2 Indonesians photographers) were sick here. Table cloth seems to not have been changed in weeks - if the kitchen is as “clean” no wonder we all got sick. 3. No coffee during the whole morning. During breakfast there is a big alu can with “coffee” written on for self-service. Don’t be fooled: that is no coffee; it is essentially slightly warm brown water. There is a real machine standing on the counter - but it cannot apparently not be used prior to 11 o’clock. Seriously, why? 4. Wifi hotspot exists in the parking lot but is totally unreliable.

We stayed in the hotel for two nights to visit the Bromo. The tour itself was worth it, but we should have left after the first night. The hotel is extremely noisy. Not only because you can hear the rooms next to you and the people waking up at different times to go to the Bromo making noise in the hallway, but also because of the mosque and the AC sounded like a WW II airplane outside of our balcony. Also, there is literally nothing to do for tourists in Probolinggo. We did not feel comfortable walking around in the streets. We asked the hotel for recommendations but did not get any useful answer. The staff does barely speak any English, on simple questions like what there is to do in the neighbourhood or how long the drive is to the airport they don't have a clear answer. The reception seemed a bit of a mess. Good thing was that because of the bromo tour and our early flight the next day we did not have time for breakfast and they made a breakfast package for us to bring. Also, the food and the staff in their restaurant was nice and the shower was fine (temperature/pressure), room seemed clean but no locker available unfortunately (only in their ”presidential” / executive suite).