Crowne Plaza North Augusta Reviews

I stayed here several years ago and the service was not nearly as good. We enjoyed our stay this time.

I really liked the property, however, I do wish the $100 pet fee for incidentals was disclosed upfront upon booking the room. It may be an abrupt inconvience for other guest when they check-in. However, the dining facility, parking garage, and staff were 10/10. I would definitely recommend others to stay here if visiting Augusta, GA or hosting a business event here potentially.

The hotel was beautiful, clean, and in a great location. The rooftop lounge was everything!

Property was nice. Very clean rooms. Staff were great and walking distance for food choices.

This seemed like a very new property - everything was sparkling and modern, but not over the top. Very nice lobby with a large bar. Didn't get to try the restaurant but heard good things about it. Did try the rooftop bar and it was great. Even though it was a winter evening, the overhead heaters kept it warm enough. Great views with a bar/snack and restaurant menu available. My room was very nice, clean, also modern/new and very nicely appointed. A very good value for the price.

The area lacked very many options for food and drinks. The hotel bar and restaurant were overpriced for the service and food. Employees spent more time on their phones or talking to friends. Just to stay at the hotel, there is an extra parking charge of $12 a day.

The staff were very friendly and helpful. The location was convenient with easy access to a variety of activities.

Staff was very accommodating. Went above and beyond to put our families rooms together . The cleaning staff were also so nice and helpful. Rooms were clean . Lobby is beautiful

Stay there everytime we come to Augusta to visit family. Been using this hotel since 2020. Great location, great employees.

Overall its a Nice hotel, pretty clean, the staff was very good, could use some updating. A few knocks would be no microwave in the room, The rod to close the curtains was broken off.

The hotel has a rooftop bar. Which is fine, except that one of the exits was RIGHT next to our guest room door. So a wedding party was using this door (which should have been blocked off but wasn’t) to loudly congregate and shout and talk right outside our door until almost 2am. If the door was properly secured it probably wouldn’t have been an issue. Or the hotel should put us somewhere away from the wedding party. For a room booked with three guests there were not enough towels. TV was cable only, no smart options or way to rent a movie. That’s about it. Good location and very nice lobby. Breakfast in the restaurant was very good.

Air conditioning didn’t work in the room, I notified the front desk and they sent someone to check it. They supposedly fixed it, but didn’t really. They gave us a different room, all good now.

Clean, friendly staff in the hotel and restaurant. Easy accessible parking close by. Several food choices within walking distance.

The hotel is very nice. However, the sofa in my room was a little worn outs. And there was one water bug in the room. Overall, it's still a very nice hotel.