Tidelands Caribbean Boardwalk Hotel and Suites Reviews

I like the Rooms Sizes however I was on the 4th floor and the elevator was not working and the stairway door was not working. They left it open 24/7 which means anybody can come into the stairway. It wasn't safe at all. I requested to move to a lower room, and they did not make any commendation for the issue.

Clean and spacious room. The only staff member we dealt with was when we checked in. That person seemed very indifferent and uninterested. I understand the job is, likely, monotonous, but, at least, try to fake it better like the rest of us. The property needs a serious makeover. The elevator was broken. Hopefully, that will be repaired soon. It made the walk to the 4th floor, with luggage, difficult. We have stayed here before and enjoyed it. We would stay here again despite the aforementioned issues.

When we got there Saturday afternoon they only had one person to check in so they had a line waiting we did not have no housekeeping service the whole time we was there I called front desk to come have them mop my floor they said they will send someone no one never came I had to walk down to front that Saturday morning to get clean linen housekeeping was terrible

It was nice room. Was supposed to get a discount at checkout because we had to climb 4 stories not good…I just had back procedure. No discount given, manager never called back…promised she would call with the discount to be given. Disappointing and not happy.

The elevator was out of order when I arrived and the whole of my overnight stay. My room was on the 4th floor! Not to trilled with the situation to say the least. I have stayed at this property in the past but I'm sure as with everything, it has declined terribly

Floor in suite was dirty and sticky. Bathroom was adequet... floor was dirty and toilet kept backing up. Ice Machine on our floor was empty constantly.

An older building that’s showing its age. Table and mini fridge tipped and rocked. Evidence of water damage. However, room was huge, beds comfortable, pillows plentiful and excellent, shower hot and with amazing pressure, and a balcony with ocean view.

needs carpet in hallways also most uncomfortable beds ever had back ache for three days offered nothing in lobby never stay there again to much money for condition of hotel.

Tidelands charged a resort fee of 12.50 a night. Thought trip was paid for until they hit me with this unexpected charge…not happy. Room had ants. Lost hot water in middle of shower. Couldn’t get a hand towel.

The hotel was under construction on the floor that they put me on. I was not told that before finishing my payment at che k in That is already a safety issue what makes things worse, i get to my room to see and smell mold and mild dew. The mold and mild dew spores were all over the wall, bedding, curtains. The smell was really strong. There was a store bought air purifier in the room which means that management was/ is aware of the situation. I was not told anything before my final payment!

Our room had to be changed as soon as we checked in due to leaking toilet. Hall was filthy and wasn’t vacuumed the entire time we were there. Roaches outside and in elevator.

Booked an ocean view room. Picture showed full view of ocean on the website. Room given was partial view. When asked the front desk person he said I could upgrade for an additional fee. I showed him my reservation that showed I booked an ocean view. He indicated that their ocean view was really a partial view. He stated it really is deceptive. I called the 866 number who restated that the ocean view is really a partial view. The other thing is that when I booked through ******* not only did I pay an additional $30.00 over their regular room rate, but also had to pay an additional resort fee upon check-in.

Location on 5th St was best feature. The hotel itself is showing its age and the end of the season malaise didn’t help: the refrigerator’s freezer was in bad need of defrosting, the safe did not work, outlets were few and inconveniently placed (no usb ports), paint on tiny balcony floor peeled, and railing rusty. Maid service non-existent even when requested, and, finally, the ridiculous no smoking even on the balcony rule frustrates a cigar smoker on VACATION.

Hotel is worn out ! Staff was friendly . Sheets were pilled . Room was ok clean Plenty of hot water. Good location . On site parking