Tenseien Odawara Station Annex

Really good! There are shops right downstairs, and the subway is next door. My room didn't have a bathtub; you have to go to the communal hot springs for that. The room was spacious, had all the amenities you could ask for, and it was still very quiet.

Service: Not a great experience. It's a standard Japanese-style hotel with no Chinese-speaking staff. The front desk's English was very poor, with a heavy Japanese accent, which made check-in take a long time. Environment: The soundproofing near the JR line side is very bad. Regardless of the room price, the train noise was disruptive.

The service was a definite highlight. Of the three hotels I booked for this trip, this was the only one that offered pre-arrival service. They meticulously confirmed my check-in details and even provided directions to the hotel. The room itself was also excellent. The toilet and bathing area were separate, and the view from the window was fantastic, with a clear sight of the sea. On the 10th floor, there's a public bath where you can unwind and soak, while the 14th floor offers a scenic foot bath. The location couldn't be better, right at Odawara Station, with plenty of dining and shopping options just steps away. Being a smaller, less crowded city, it's absolutely ideal for a relaxing getaway.

The hotel is incredibly convenient, located directly within the Odawara Station complex, although it can be a little tricky to find for first-timers. From Odawara Station's East Exit (stay within the station building), take a short escalator down. You'll spot the Lusca mall on your right. Upon entering, Marugame Udon is on your left, and Seijo Ishii supermarket is directly opposite. Walk past Marugame, turn left to exit the mall, then turn right onto a glass-enclosed walkway outside. Continue straight, passing a parking lot on your right. Keep going until you see the hotel's directional sign (like the one in the last photo). Take the escalator up to the 4th floor, where you'll find the hotel lobby. We stayed in a Double B room, which was relatively spacious and well-suited for a family of three. This particular room type, which we only saw listed on Ctrip, was excellent. The bathroom featured a wet/dry separation but no bathtub. However, the public bath on the 10th floor was very comfortable (remember to bring your own towel!). There's also a foot bath on the 14th floor offering scenic views. If daily cleaning is desired, simply place the 'clean my room' sign outside your door, and fresh towels and yukata will be provided. Even if you forget the sign, they thoughtfully leave fresh yukata and towels at your door – a really nice touch. I appreciated this considerate service that respected our privacy. The bedding was comfortable, and individually packaged facial cleanser, makeup remover, and body lotion were replenished daily. Odawara is a wonderful city, and this hotel's location makes it extremely convenient for visiting Hakone, Atami, and Kamakura. I would love to visit again and would definitely choose this hotel for my next stay. The only minor downsides were the slight train noise (though I still slept very well during my three-night stay) and the slightly stiff toothbrush provided.