Upstairs Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Oostende

Upstairs Hotel

Health Protected
Hertstraat 15, Oostende, West-Flanders, 8400, Belgium
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With a stay at Upstairs Hotel in Ostend (Ostend City Centre), you'll be steps from Ostend Beach and 3 minutes by foot from Ensor Museum. This beach hotel is 0.1 mi (0.2 km) from Statue of Marvin Gaye and 0.1 mi (0.2 km) from Casino Kursaal.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 62 Reviews
Amenities
Golf CourseBarTable Tennis RoomMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Airport: Ostend–Bruges International Airport
(8.1 km)
Train: Ostende / Oostende
(1.1 km)
Train: Blankenberge
(22.6 km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Penthouse
12

Penthouse

1 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
Sea View
City View
Towel
Room Details
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Medium Room with Street View
8

Medium Room with Street View

1 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
City View
Towel
Balcony
Room Details
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Medium Room
12

Medium Room

2 Single bed
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Private Toilet
Shampoo
Room Details
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Large Room with Streetview
9

Large Room with Streetview

1 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
City View
Towel
Balcony
Room Details
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Large Room
9

Large Room

1 Queen bed
Free Wi-Fi
Non-smoking
Private Bath
Refrigerator
TV
Towel
Room Details
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Small Room
10

Small Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Private Toilet
Shampoo
Room Details
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Extra Large Room
7

Extra Large Room

2 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Towel
Private Toilet
Shampoo
Room Details
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Guest Reviews(62)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Guest User
January 19, 2024
Hipster Hotel, very close to all the action and a short walk from the train station. Staff were friendly enough, and the lobby area has lots of cool features like a pit, slide, and dartboard. Unfortunately the rooms are a little uncomfortable. Quite small, no aircon, noisy (you hear every flush) and serviced by small corridors. Great WiFi and shower, OK breakfast. Probably would not return but fine if you're young and easily amused for a night or two. Certainly not in the summer as a lack of air might be unbearable.
Guest User
February 27, 2023
The Upstairs has been our favourite hotel in Oostende for quite a few years now. The rooms are functional, equipped with everything you need and most importantly: super clean! The staff is very friendly and the check-in and -out couldn't be easier. Plus, the hotel is situated directly by the beach, near the main shopping street of the city and is surrounded by delicious restaurants. The hotel itself has its own restaurant too. Their breakfast buffet will satisfy every eating habits, from vegan to gluten-free. Lunch and dinner options are varied, fresh and delicious. We especially enjoyed spending time at the bar, having some tapas and cocktails and playing table tennis (or mortal combat). Our daughter loves the slide in the middle of the lobby and makes new friends every time we visit. The Upstairs is THE place to be.
Guest User
August 20, 2023
We stayed at the Upstairs Hotel for three nights. It’s a great hotel in a really good location, close to the promenade. My four year old daughter LOVED the slide (how could she not!). The breakfast was great (albeit an add on). The room was fine, but my main criticisms were that the room is too hot (we were on the 7th floor and there is no AC), the hairdryer wasn’t working, you get no hand soap, and the double bed was just two single beds joined together. If they could fix these things it would easily be a five star rating.
Guest User
July 19, 2023
Extremely noisy and nothing special like e.g. fitness/gym or pool. But the location is rather good, if the weather is good and you want to go to the beach. It seems the belgians love this place, but I think it's bad and overpriced (which Oostend perhaps also is). On 2 of the 3 days I was there there was a hellowa drilling machine noise from the room just next to mine, I cannot believe they're renovating in the middle of high season instead of doing it when there aren't that many guests. Also, the doors were/are really cheap so noise from outside the hallway is incredibly loud inside the room. I don't think I'll be coming back, I prefer Germany where there are many much better hotels for the same price and often with gym/fitness and/or swimming pool and/or free parking and/or free breakfast included.
Robert
July 11, 2023
I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times
Guest User
June 29, 2023
Lovely clean, quirky modern hotel. Beds comfy, great coffee machine in the room. Staff were friendly and helpful. Very central location, and was quiet. No complaints at all. Plus one of the few places in Ostend we could get easy access with a wheelchair, as we were meeting up with a friend, and many places we couldn’t access due to her wheelchair
Dr. Stephen
February 24, 2023
I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.
Guest User
January 31, 2023
Surprisingly hip place in a rather special city, unique and definitely wort a visit. The hotel is cool, comfortable and the price is completely correct. The breakfast is really worth it and the ocean is 30 Meters away from the hotel, perfect.
Guest User
January 31, 2023
Really fantastic hotel for a quick beach getaway. Hotel is located on a side street that runs perpendicular to the beach and the front door of the hotel is maybe 50 meters from the sand. Lobby is funky and inviting with foosball, ping pong , lots of seating nooks and a nice bar. We had our dog and the staff was always friendly towards our dog who was allowed in the bar area and in the room. Dog was not allowed in the restaurant so we couldn't enjoy the well reviewed breakfast. Definitely recommend the roof top rooms if you can get one --- the roof deck was awesome as we had really nice weather. deck faces perpendicularly to the beach so you have beach/ocean views as well as views of the city. Nice sized room.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Children 17 years old and under
€13.50 (approx. US$14.49) per person
Adult
€20.00 (approx. US$21.46) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 96
With a stay at Upstairs Hotel in Ostend (Ostend City Centre), you'll be steps from Ostend Beach and 3 minutes by foot from Ensor Museum. This beach hotel is 0.1 mi (0.2 km) from Statue of Marvin Gaye and 0.1 mi (0.2 km) from Casino Kursaal.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Grab a bite from the snack bar/deli serving guests of Upstairs Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out.

Make yourself at home in one of the 96 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Upstairs Hotel?

Prices at Upstairs Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Upstairs Hotel?

The closest airport is Ostend–Bruges International Airport. It is 8.1 km from the hotel and approximately a 18minutes journey by taxi.

What are the check-in and check-out times at Upstairs Hotel?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Upstairs Hotel provide airport transfer services?

No, the Upstairs Hotel doesn't provide airport transfer services.

What amenities and services does Upstairs Hotel have?

Upstairs Hotel has the following amenities and services: Pets allowed (additional fee), Golf Course, Bar.

Does Upstairs Hotel have a swimming pool?

No, Upstairs Hotel doesn't have a pool.

Does Upstairs Hotel have fitness amenities?

No, Upstairs Hotel doesn't have fitness amenities.

Does Upstairs Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Upstairs Hotel have non-smoking rooms?

Yes, Upstairs Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Upstairs Hotel provide breakfast?

Yes, Upstairs Hotel provides breakfast.

About This Property

Nearest AirportOstend–Bruges International Airport
Distance to Airport8.1KM
Nearest Train StationOstende / Oostende
Distance to Train Station1.1KM
Average Price FromUSD184
Hotel Star Rating3