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Palazzo de Mori
4.5/517 Reviews

Palazzo de Mori

Otranto|0.2km from Centro Storico Otranto
We were very disappointed with our stay at palazzo di Mori. The staff was very cold and not attentive whatsoever. They made us feel very unwelcome in general. First of all, as a warning, the hotel is not practical for large suitcases. And they do not give you the gate code to enter the building when you book. As there is no intercom make sure to ask for the code before you arrive. We had even called that morning to confirm our arrival time and they didn’t bother to give us the code...so we had the pleasure of standing outside in the heat waiting for someone to come out of the building. We decided to choose this hotel because the description on the site said the room had ‘sea views’. This was not true at all the only views we had was of the building in front of us. The room was very large and clean, but all white, terribly sterile, and outdated. It reminded us of a hospital room. We also didn’t have good WiFi connection in our room which was very inconvenient. The outside terrace is the only nice thing about the place. The breakfast was really horrible. There are only 3 tables available in the shade, all of the others are directly in the sunlight. They only offer 3 time slots for breakfast and have limited choices. Everything was packaged, even the bread was not fresh. The coffee was cold and the service unfriendly. They do give a parking pass which is nice, but then they expect you to bring it back for your 20€ deposit. So in the end you have to haul your bags down to your car and then hike back up to the hotel to give the pass back. Not practical at all especially with their location in the ‘Centro storico’. All in all probably one of our least favorite experiences as well as most expensive during our time in the region. All in all a horrible value for the price.

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Palazzo de Mori
4.5/517 Reviews
We were very disappointed with our stay at palazzo di Mori. The staff was very cold and not attentive whatsoever. They made us feel very unwelcome in general. First of all, as a warning, the hotel is not practical for large suitcases. And they do not give you the gate code to enter the building when you book. As there is no intercom make sure to ask for the code before you arrive. We had even called that morning to confirm our arrival time and they didn’t bother to give us the code...so we had the pleasure of standing outside in the heat waiting for someone to come out of the building. We decided to choose this hotel because the description on the site said the room had ‘sea views’. This was not true at all the only views we had was of the building in front of us. The room was very large and clean, but all white, terribly sterile, and outdated. It reminded us of a hospital room. We also didn’t have good WiFi connection in our room which was very inconvenient. The outside terrace is the only nice thing about the place. The breakfast was really horrible. There are only 3 tables available in the shade, all of the others are directly in the sunlight. They only offer 3 time slots for breakfast and have limited choices. Everything was packaged, even the bread was not fresh. The coffee was cold and the service unfriendly. They do give a parking pass which is nice, but then they expect you to bring it back for your 20€ deposit. So in the end you have to haul your bags down to your car and then hike back up to the hotel to give the pass back. Not practical at all especially with their location in the ‘Centro storico’. All in all probably one of our least favorite experiences as well as most expensive during our time in the region. All in all a horrible value for the price.

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