I would not stay here again - the staff was lovely and the location is great but everything else needs improvement.
3 outstanding people: Chef Clarence was accommodating to my allergies one night when I attended the buffet. Host Edgar went to another restaurant to get me chocolate ice cream:) Sever Nasha, spoke to the kitchen to ensure my allergies were accommodated at a specialty dinner.
The room was clean and well appointed with comfy beds/llinens. The body wash and shampoo are yuck, NO conditioner and NO lotion provided. these are basics for a dry island like Aruba.
The beach: not enough shade! People wake up too early (4-5am) to get a palapa. The hotel needs to build more palapas or purchase umbrellas to provide their guests with. The pool area is the same issue. Not enough loungers or shade at the pool.
The food: extremely repetitive. Basically the same offerings for breakfast, lunch, and dinner every day. The quality is good especially the fish - very fresh. All food is imported which can be challenging but the hotel should be able to get more fruit varieties- especially berries. Pasta station at lunch and dinner could be far improved by adding chopped meats and veggies similar to the morning omelet station allowing people to design their own meal instead of 3 sauces and pasta - boring. Desserts are minimal - great if you are on a diet, lol. Finally, they need a coffee shop to provide snacks and coffee all day.
They say 5 star - I say 3.5.