Marriott's Shadow Ridge II- the Enclaves

Marriott's Shadow Ridge II- the Enclaves Reviews

Marriott's Shadow Ridge II- the Enclaves

9003 Shadow Ridge Rd, Palm Desert, United StatesView Hotel Details
Marriott's Shadow Ridge II- the Enclaves
Marriott's Shadow Ridge II- the EnclavesMarriott's Shadow Ridge II- the EnclavesMarriott's Shadow Ridge II- the Enclaves
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Marriott's Shadow Ridge II- the Enclaves Guest Reviews

4.3/5
Very Good
100 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(100)
Positive reviews(91)
Negative reviews(9)
Kyle
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 4, 2024
I thought it was a nice property. Only thing that could have been better in my room I couldnt fully block out the light coming from outside the room in the bedroom.
Karen
Checked in Feb 2024
Business travelers
3.0/5
Posted on Feb 29, 2024
Very large property, and feel of the place was like a large, mediocre apartment complex. Clean and newer, but small room and 2 star at best. Budget property at resort rates, in my opinion.
Angelica
Checked in Feb 2024
Family
4.0/5
Very Good
Posted on Feb 25, 2024
We we would have been nice if the restaurants were all open not just the poolside restaurants for more options. But we loved all of the activities the staff and we would definitely come back again! Per spot for families
Edgar
Checked in Feb 2024
Family
3.0/5
Posted on Feb 13, 2024
Door was open when we arrived. Carpet was not clean, full of small rocks. Ottoman had a urine smell
Cristine
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 6, 2024
The condo was great, had an adjoining room for our adult children giving us each our own space. Kitchen was well equipped. Only drawback for us was the restaurants were closed and the 2 bar and grills by the pool closed at 5pm. We will definitely be back.
Maria
Checked in Jan 2024
Family
3.0/5
Posted on Jan 29, 2024
Let me clarify. The description on ******* does not match the room that we got. We were supposed to have a balcony but when we fly the confirmation from Marriott, it said no balcony. I called both ******* and Marriott and both said they couldn't change anything. As I suspected, there room was very small and no balcony. This is the second time that happens where the description listed in ******* is not accurate. Call the property before booking.
Yoomi
Checked in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 30, 2023
It is very nice . But , we are check in late. Check out 10 am too early . I thought check out 11Am
Jo-Ann
Checked in Dec 2023
Couples
4.0/5
Very Good
Posted on Dec 7, 2023
While this is a very nice property, unfortunately the walls between the units seem to be paper thin. You can easily hear normal conversations from the unit next door.
Christopher
Checked in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 3, 2024
Beautiful grounds, very well maintained. Feels like you are in paradise.
Maria
Checked in Oct 2023
Family
5.0/5
Outstanding
Posted on Oct 29, 2023
My stay was magnificent, we had a great time, everything was nice and clean, the workers, the people at the pool, in the lobby were all very friendly, I hope to return. My husband and I had a lot of fun. Thank you.
Alan
Checked in Oct 2023
Couples
4.0/5
Very Good
Posted on Oct 25, 2023
Nice resort and nice pools. Only negatives were the floors needed cleaning and water pressure and temperature in shower were not good. Otherwise, the unit was nice and service was good.
Karin
Checked in Oct 2023
Family
1.0/5
Posted on Oct 11, 2023
Great big room however it was impossible to enjoy ourselves with the small children upstairs running back and forth and horsing around at all hours. I imagine being in the desert the walls have no insulation-they are paper thin. Our stay was a waste of a lot of money and not relaxing at all. Request a top floor or don’t bother
Wayne
Checked in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 8, 2024
Very clean room and the facility itself has so much to offer!!!
Gwen
Checked in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 29, 2023
The room was GREAT! Check-in went really easy and smooth. The front desk on checkout day was NOT accommidating at all. We requested a little extra time 11 am checkout and we were told "sorry but an incoming guest has requested your unit." REALLY, a unit facing the back side filled wirh dead weeds and dirt!! I don't think so. The property was not at capacity at all. We have stayed at SR numerous times and this time the properry was at very low capacity. If you are short on housekeepers then just say that. Don't lie to your guest and then send housekeeping to their room right at 10 to backup the lie!!! UNACCEPTABLE Lastly, the pool situation is out of control. People with toddlers getting in the pool with just regular diapers on is disgusting. Who wants to swim in that water??? People with toddlers need to be reminded that they need to remain at those pools that service toddlers and their famlies. This is defintley something that needs to be addressed at the corporate level.
Lester
Checked in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 24, 2023
I really liked the overall esthetic of the place. Staff was very friendly and helpful.