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Hotel Antin Trinité
3.7/556 Reviews

Hotel Antin Trinité

Paris|0.13km from Institut Citron Vert
My friend booked this hotel for our business trip in Paris for 6 nights. The price was reasonable due to location wise although the room is very small. The customer service is what i would like to mention here.. Ibrahim was a night shift receptionist who was quite unprofessional and rude the way he dealt with complaints. The third night of our stay, we came back to the hotel around 9 pm and collected the keycard with him. During that moment we informed him that the wifi in our room was not working on our phones. What he responded was “that is your problem not my problem”. My friends even showed him that it really didn’t work. He once again said “it’s your phone problem, not the hotel”. After getting back to our room with disappointing service, I found out that the warm water in the bathroom didn’t work. So my friend went down to ask him for help again since I was already undressed. She came up with a shocking respons from Ibrahim again. She said “excuse me, the warm water in our room is not working.” He said “yes yes it’s not working” and pointed to the announcement on the lobby counter, telling her to read “FRENCH” announcement about the disruption of warm water without moving himself from his chair or look at my friend’s face instead being on his phone. So we needed to take a cold shower at night in autumn. Waking up in the morning knowing that the warm water wasn’t working was already annoying, there was a cockroach walking in our bathroom. That made our morning even more disgusting. I, in the next morning, delivered my complaint to a morning shift named “Penelope” who was very very helpful. She listened to me and tried to explain that the water disruption was from the road construction not from the hotel. I told her that was understandable but the way Ibrahim dealt with our complaints was not the right way and the fact that the hotel is located in central area of Paris, you should put the announcement in “ENGLISH” and “FRENCH” and beyond that he should inform us when we collected the keycard that the warm water was not working until 10.00 am next day” Penelope was also surprised what I told her how inappropriate her colleague was. Penelope also helped me directly with the wifi connection by calling the technical team and asked them to remotely fix my problem with my phone (which is also strange) but she was doing her job. Doing business in hospitality industry, SERVICE is the core. Strangely enough, I read so many negative reviews of this hotel, but seeing no responses from management team at all. So I don’t really know what do they care for and what do they want to provide. If any of you is reading this review and looking for a place to stay in Paris, try other hotels. There are way more hotels where they are the same price range but definitely better customer service. I personally was working in hotel for a long time, this is not the proper customer service you should get when you pay almost 300€ per night. My 2 star
Prince Albert Opera
3.3/511 Reviews

Prince Albert Opera

Paris|0.19km from Institut Citron Vert
In general, I still highly recommend this hotel... First in Paris... Don't want bicycles at this price, okay? In all fairness, I think this hotel is worth the price Location: Very convenient, backed by Galeries Lafayette, 5 minutes walk from the Paris Opera, 20 minutes walk from the Louvre, 40 minutes walk from the Eiffel Tower, you will pass the Arc de Triomphe on the road, and you can also visit the Champs Elysees... in short... location Super convenient, we happened to be on strike when we went, it is very convenient to walk to various attractions Facilities: Although the mahjong is small and well-equipped, we have booked double and triple rooms with independent bathrooms, and the toilets are clean and smell-free!!! This is very important. There are hair dryers in the toilets, and all the basic equipment. The heating is very hot...I don't know how to adjust it 😂 too hot. The front desk was very welcoming and sent us our luggage for free. I stayed for one night and left the luggage twice...Six boxes were stored for us...Breakfast was good. Anyway, those who are used to Western breakfast shouldn’t have any problems. Simple milk, cereal, toast, croissant and fruit The only fly in the ointment is that the front desk made a mistake in the order... keep telling me that I did not pay and asked me to give cash... But I paid online on Ctrip, and it took him a long time to check before telling me that it was all right... I suggest you keep your eyes open!

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Explore Guest Reviews of Hotels in Paris

Searching for hotels near Institut Citron Vert? Compare room rates and reviews to find your ideal stay.
Excelsior Opera
4.2/5110 Reviews
The location is fantastic for public transport, restaurants, shopping, and attractions. I couldn't have been happier with the location. However, we weren't able to get a taxi to the airport for over 14 hours. Thank goodness for the bus stop being extremely close. The rooms is a bit small for 2 people and can be quite cramped if you both have suitcases. The walls are super thin, and you can hear every word of someone's conversation on the other side. We appreciated the bathtub and hot water to relax in. If you're a light sleeper, the tram going by every 5-10 minutes might keep you awake.
Hôtel Hélios Opéra
4.1/566 Reviews
Before I went to Paris, I checked many hotels in Paris and finally chose this one. The location of the hotel is very good for shopping. Lafayette Paris is close to spring. There are supermarkets and many small shops around. It is not very far to walk to the Louvre. The most important room type is that we do not feel crowded when we open two large suitcases side by side. The hotel reception is very good, always smiling service, warm, is a happy stay.
Hotel Antin Trinité
3.7/556 Reviews
My friend booked this hotel for our business trip in Paris for 6 nights. The price was reasonable due to location wise although the room is very small. The customer service is what i would like to mention here.. Ibrahim was a night shift receptionist who was quite unprofessional and rude the way he dealt with complaints. The third night of our stay, we came back to the hotel around 9 pm and collected the keycard with him. During that moment we informed him that the wifi in our room was not working on our phones. What he responded was “that is your problem not my problem”. My friends even showed him that it really didn’t work. He once again said “it’s your phone problem, not the hotel”. After getting back to our room with disappointing service, I found out that the warm water in the bathroom didn’t work. So my friend went down to ask him for help again since I was already undressed. She came up with a shocking respons from Ibrahim again. She said “excuse me, the warm water in our room is not working.” He said “yes yes it’s not working” and pointed to the announcement on the lobby counter, telling her to read “FRENCH” announcement about the disruption of warm water without moving himself from his chair or look at my friend’s face instead being on his phone. So we needed to take a cold shower at night in autumn. Waking up in the morning knowing that the warm water wasn’t working was already annoying, there was a cockroach walking in our bathroom. That made our morning even more disgusting. I, in the next morning, delivered my complaint to a morning shift named “Penelope” who was very very helpful. She listened to me and tried to explain that the water disruption was from the road construction not from the hotel. I told her that was understandable but the way Ibrahim dealt with our complaints was not the right way and the fact that the hotel is located in central area of Paris, you should put the announcement in “ENGLISH” and “FRENCH” and beyond that he should inform us when we collected the keycard that the warm water was not working until 10.00 am next day” Penelope was also surprised what I told her how inappropriate her colleague was. Penelope also helped me directly with the wifi connection by calling the technical team and asked them to remotely fix my problem with my phone (which is also strange) but she was doing her job. Doing business in hospitality industry, SERVICE is the core. Strangely enough, I read so many negative reviews of this hotel, but seeing no responses from management team at all. So I don’t really know what do they care for and what do they want to provide. If any of you is reading this review and looking for a place to stay in Paris, try other hotels. There are way more hotels where they are the same price range but definitely better customer service. I personally was working in hotel for a long time, this is not the proper customer service you should get when you pay almost 300€ per night. My 2 star
Hotel Opéra d'Antin
3.9/567 Reviews
Very nice, very Paris feel of a hotel. Super friendly staff and spotless cleaning! Booked the larger room that was available and it was very good size, can't imagine a lot of the hotels in Paris offers as much space. Very family friendly hotel in the sense of how we were treated, didn't feel for a second as traveling with a baby was an issue for them which the the rest of Paris kind of did. Christmas decoration in the lobby made it very very cute and welcoming and the location is perfect. Loved our stay
Hotel Mogador
4.2/585 Reviews
We arrived very early in Paris, on July 3, with my husband and my daughters (16 and 17 years old) it was 7 in the morning, on a Monday, and they allowed us to leave our bags, use the bathroom, to be able to go for a walk. comfortable around the city until our check-in time. They even told us that they would do their best to give us our room earlier than planned. We stayed in a family room, immaculate. With a two-stage bathroom, wardrobe / closet, desk, a very large TV, air conditioning (essential in summer), minibar, coffee maker (Nespresso). The reception staff are very friendly but above all efficient. At the reception there are snacks and drinks free of charge for the guest, they treated us very well and were very respectful. We checked out and were able to leave our bags to enjoy our last day in the city lightly, they hired us a taxi that would take us to the airport and we were able to wait for the car at the reception. I would go back with my family without hesitation. Many thanks to all the staff at Hotel Mogador.
Prince Albert Opera
3.3/511 Reviews
In general, I still highly recommend this hotel... First in Paris... Don't want bicycles at this price, okay? In all fairness, I think this hotel is worth the price Location: Very convenient, backed by Galeries Lafayette, 5 minutes walk from the Paris Opera, 20 minutes walk from the Louvre, 40 minutes walk from the Eiffel Tower, you will pass the Arc de Triomphe on the road, and you can also visit the Champs Elysees... in short... location Super convenient, we happened to be on strike when we went, it is very convenient to walk to various attractions Facilities: Although the mahjong is small and well-equipped, we have booked double and triple rooms with independent bathrooms, and the toilets are clean and smell-free!!! This is very important. There are hair dryers in the toilets, and all the basic equipment. The heating is very hot...I don't know how to adjust it 😂 too hot. The front desk was very welcoming and sent us our luggage for free. I stayed for one night and left the luggage twice...Six boxes were stored for us...Breakfast was good. Anyway, those who are used to Western breakfast shouldn’t have any problems. Simple milk, cereal, toast, croissant and fruit The only fly in the ointment is that the front desk made a mistake in the order... keep telling me that I did not pay and asked me to give cash... But I paid online on Ctrip, and it took him a long time to check before telling me that it was all right... I suggest you keep your eyes open!

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