Hôtel Madame Rêve
Latest booking 24 hrs ago
The location is beautiful (rooms, position and cleanliness) but a part of the personnel and services have not provided services as a 5 star: - i paid in advance for 3 nights and the day before to go to Paris an important part of my family passed away and I have asked if it is possible to postpone the stay (not the refundable, but just an advance payment on a future stay) and a very rude employee denied it without giving me any possibility to negotiate - the European breakfast was good (paid in advance) but with tiny portions and they added 5 € for salmon and 7€ for still and sparkling water each; - on the 3rd day, my wife and I, for the abovementioned reason, we back and forth from Italy in a day with flight from CDG at 6.30am; we kindly ask to the hotel to provide us the breakfast and they gave us 3 small piece of bread, 3 small brioches and 3 small pot of jar without any spoon, fork to eat it, without any drinks. - furthermore, no liquid soap, shampoo and body lotion have been changed during the stay in a nutshell: very beautiful place with very bad service!
Very Good
188 Reviews