Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on May 14, 2026
Anonymous User
They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors.
Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!
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Price per night from:BRL 3,560
Posted on Jul 15, 2026
MingkrubI like how this hostel located in the centre (Haymarket). It is very easy to travel to everywhere from here! Also, this place is clean, new and people are nice. I made a new friend with my roommate and we travel together. It was a legit choice, I would definitely stay here again if possible and I would recommend to others too!
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Price per night from:BRL 154
Posted on Apr 5, 2026|One-Bedroom Apartment
onlinelilyExcellent hotel! The rooms are quite spacious, and come with a fridge, kitchen, and stove, making for a very comfortable stay. The hotel is super conveniently located; just a few minutes' walk to the right is the train station, bus station, a large supermarket, and various restaurants. It's easy to get anywhere from here. It's also very close to the airport, accessible by taxi or train. The cheapest option is the bus, which also goes there. It's incredibly convenient!
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Price per night from:BRL 659
Posted on May 11, 2026|Studio Room
PuwuFirst stop in Sydney! Overall, I'm quite satisfied with the hotel. The location is unbeatable; it's so convenient to get anywhere, perfect for a city walk. It's also very friendly for fashion lovers.
The lobby isn't maintained very well, it only looks good when the lights are on at night.
We were upgraded to a super awesome ocean view room this time, which made me really happy!
I highly recommend the hotel's breakfast and the dinner buffet – both are top-notch in Sydney.
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Price per night from:BRL 2,445
Posted on Jun 4, 2026
Guest UserFacilities: The hotel is new and well-equipped. All the in-room amenities are well-maintained and easy to use, making for a very comfortable stay overall.
Environment: The environment is excellent – clean and tidy. The surrounding area has all the necessary amenities, and transportation is very convenient, with the subway station just a 3-minute walk away, making it super easy to get around.
Service: The service is also top-notch. The staff are warm and professional, making both check-in and communication smooth. They are prompt in responding to any requests, making you feel right at home.
The only minor drawback is that it can be a bit noisy at night due to constant traffic, which slightly affected my sleep.
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Price per night from:BRL 588
Posted on Jun 9, 2026
Guest User
The hotel location is very convenient, right next to the train station and light rail. There's also a lounge where you can relax and enjoy free hot drinks. On Saturday nights, if there's an event at the bar next door, the soundproofing isn't great, but it always ends promptly at 12 AM.
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Price per night from:BRL 662
Posted on Jun 25, 2026
Guest UserFacilities: Well-equipped.
Cleanliness: Clean and tidy.
Service: Good.
Ambiance: The hotel isn't soundproof, so it can be a bit noisy at night with cars passing by on the street.
It's in Chinatown, an Asian crew hotel, convenient for getting to the city center and a handy meeting point for one-day tours.
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Price per night from:BRL 1,098
Posted on Mar 11, 2026
Anonymous User
The hotel's location is excellent, very close to St James station, and right next to Westfield and QVB. The room was also quite spacious and comfortable. We opted for a quiet room, but the slight inconvenience was having to take an elevator to the front desk, then walk up stairs to another elevator, which was a bit awkward with luggage.
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Price per night from:BRL 929
Posted on Oct 22, 2024
Guest User
OK for one night.
The hotel is above the pub, which is also very busy in the afternoon.
There is also live music there on Sundays until around 9 p.m.
Everything is perfectly fine, unless you have room 10 next to the washing machine/dryer and sleep next to the ventilation. Even though drying and washing is not allowed after 9 p.m., it was very annoying.
The hotel rooms face the back, so in the morning you also have the noise from the loading area of the supermarket.
On the positive side, the room was in a modern condition and the staff were all very nice.
The beach is a ten-minute walk away.
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Price per night from:BRL 598
Posted on Jan 11, 2026
Guest User
Perfect stay in the heart of Burwood! The location can’t be beaten—walking distance to Westfield Mall, Burwood Park, and countless Asian eateries. The guesthouse has a charming historic vibe with polished wooden floors, plus modern perks like free WiFi and a coin-operated laundry. The host was super friendly and helped us store luggage after check-out.
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Price per night from:BRL 347