Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Mar 13, 2025|Classic Suite-Queen-Size Bed and Single Sofabed
miss banzaiVery clean and spacious hotel. The staff were super friendly. The bar and restaurant is open late until midnight, they have a snack shop. The breakfast was nice also the hotel is spacious and beautiful. I would defenitly go back if staying in Reims. It's not located directly at the city center though, but at least it's quiet. They have a parking place for those coming by car. I recommend it
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Price per night from:US$161
Posted on Sep 24, 2024|Standard Double Room
Guest UserHad a change of plans and was not able to make this trip to Reims and therefore wanted to try cancel with Trip.com despite booking a non cancellable reservation. In the end, it was sadly not possible as the parties involved were unwilling to be accommodating so in the end I had to rearrange my schedule to avoid losing USD 200.
The gentleman at the front desk when we arrived was friendly and welcoming. He suggested we use the entrance with the ramp to bring up our luggage instead of the more conspicuous swing doors.
The room was on 6F and was ok. For the price I was hoping for more space. There is a weird shelf ledge against the wall where the TV is that was spanning across multiple walls that was annoying and dangerous since it was set at around 1.5 meters high off the ground. I bumped my shoulder a few times so it really is a hazard and should be removed if it isn’t purposeful.
The room is otherwise furnished in a modern and simple way. Wooden floors and plain wall tiles make it look clean and well kept.
The LED lighting strips in the walls and ceiling are distracting and would be better to be removed. It’s hard to watch TV with the glare and reflections off the flatscreen.
Minimal amenities and breakfast not included. Shower pressure was not strong and so I took longer than usual.
All in all, I would imagine this to be 20-30% cheaper for what was on offer in terms of experience and furnishings.
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Price per night from:US$140
Posted on May 6, 2025
OlgaBelozub
персонал стал сразу решать проблему с нашими российскими переводами, не стал нас особо напрягать по этому поводу, мало того, нам бесплатно дали второй номер (аппартаменты), потому что, когда увидели рост нашего ребенка, сказали, что на софе (диване) ему будет не удобно, по росту он впритык помещался…, короче, мы в шоке! Приятном шоке!) апартаменты огромные, отлично укомплектованы, очень просторная ванна-душ, супер чисто! До центра- мах минут 15 пешком, лучше пройтись , чем в шумном, проблемном центре снимать жильё (в историческом центре проблемы: вода, канализация, грохот). В общем, этот отель рекомендую!
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Price per night from:US$91
Posted on Jan 7, 2026
Guest User
Do consider staying at this hotel if you’re visiting Reims with a car. With a 7-minute drive from the city center, you get a more spacious room with facilities much more than a 3-star. We couldn’t manage to arrive on time for check-in, but they have kindly found out an alternative to work it out. Attached photo displays the outdoor patio to our room!
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Price per night from:US$79
Posted on Jul 12, 2024|Triple-Room W/Large Bed and A Retractable Bed
KetadamansalachengzhijieBrand guarantee is very important. I was just staying in Reims for one night, so the first choice was free and safe parking, which is still very important in Europe today. The Mercure in the same courtyard starts at more than 1,000, which is very cost-effective, and breakfast and other things can be overcome.
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Price per night from:US$73
Posted on Jun 23, 2026
Guest UserCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.
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Price per night from:US$88
Posted on Apr 2, 2024
C. Gellings
Simple, and practical for a short stay. Quiet surroundings. Parking near the entrance, breakfast in the main building, which was acceptable. Bathroom had a bath and shower in it. The glass to avoid splashing doesn't work, since it is far too small and the bathroom floor gets wet and one risks falling.
In all not a bad hotel for the price charged.
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Price per night from:US$56
Posted on May 26, 2024
Guest User
Good for a sleep and a shower, but I'd be sad to have to stay more than one night. It's one up from a tent. Double bed room is a bed above another bed on mezzanine floor with a steep ladder to practice mountain climbing. Sound is a problem here as it migrates from next door and outside. Bring ear plugs
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Price per night from:US$61
Posted on Nov 30, 2025
mkt310ysk
I stayed here with the purpose of visiting the Christmas market and champagne wineries in Reims. It's a little far from the city center, but there's a tram station very close by, so transportation is not a problem at all. There's also a supermarket right in front, so you can buy drinks like water cheaply. I arrived by car, and at first the gate was closed and I didn't know where to enter, but there was a pedestrian walkway right next to it, and I entered through there and the receptionist gave me the code to unlock the gate. The hotel itself is inexpensive and very affordable. The receptionist was very helpful despite my broken English. I had a very pleasant stay.
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Price per night from:US$44
Posted on Feb 15, 2024
Valérie Sontot
I am a little mitigated about my stay in this hotel. A litch at the top, beautiful surface of the room. But level equipment.. Nothing. No soap in the distributors, half-scrapped toilet glasses, very old moquette. It seems that nothing is done to bring the client back.
I welcome the staff's sympathy.
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Price per night from:US$60