Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jul 24, 2026|Grand Jacuzzi Room
Damon TeowWe had a wonderful stay at this hotel. The room was spacious, and well-maintained, with a comfortable bed that ensured a great night’s sleep. The staff were friendly, professional, and always willing to help with any requests. The overall facilities were excellent. We truly enjoyed our experience and would highly recommend this hotel to anyone looking for a comfortable and pleasant stay in Hatyai. Look forward to visiting again in the future.
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Price per night from:PLN 182
Posted on Feb 28, 2026|Superior Twin Room
LawcchThis hotel has a good location near Makro and central Hatyai mall. The receptionist can speak English for easy communication. However, the shower water heater was faulty or power tripped, as the staff thought on switching on the power. We don't use the water heater. The Aircon is good and cooling. They have a free coffee facility for guests near the door entrance.
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Price per night from:PLN 67
Posted on Jun 4, 2026
Guest UserI checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place.
Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place.
I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels.
On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either.
My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents.
Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.
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Price per night from:PLN 124
Posted on Jul 3, 2026
Guest UserNew Season Square Hotel
Located just a 5-minute walk from Lee Garden Plaza, making it a very convenient location.
The room was spacious and comfortable. Our first room had an unpleasant smell when we walked in, so we requested a room change at the front desk. The staff were helpful and upgraded us to a larger room with a bathtub, which made our stay much more enjoyable.
We booked the Twin Single Bed Room, and it cost around RM250 per night. Overall, it was a great stay with good value for money. The only downside was that the soundproofing wasn’t very good, so you could hear some noise from outside the room.
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Price per night from:PLN 178
Posted on May 23, 2026
LHUIXINThe hotel's location and customer service were great. However, there were a lot of mosquitoes in the room, and a strong smell coming from the drain. The bathroom in the room was quite unappealing due to the sewer smell. I hope you can address these issues. Other than that, everything was fine.
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Price per night from:PLN 85
Posted on May 18, 2026
Anonymous UserEverything was great, just the location was a bit average. But that's okay, taxis are cheap. The biggest issue was the Wi-Fi. You needed to log in with a separate username and password, and even then it was unstable. It would constantly disconnect, and you'd have to wait for it to reconnect or log in again with another account. It was such a hassle, why does it have to be so complicated?
However, there's a massage place next door that's cheap and good! The hotel even promotes it; the flyer says 350 baht for a two-hour Thai massage, but it's actually 300 baht for two hours. It's cheap and excellent! Definitely worth checking out!
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Price per night from:PLN 50
Posted on Dec 27, 2023|Double Room
Anonymous UserMalaysian to visits Hatyai, I'm suggesting you to stay here. The hotel is located at calm area (besides, there is Bangkok hospital nearby, but the ambulance siren is rarely hear). The room is biggest with balcony, fridge, wardrobe, tv, table, mirror and etc. Comfort bed, freezing aircooler. The staffs are friendly. Walking distance to nomjeen na Halal restaurant, amazon cafe, the biggest 7e in hatyai also big C extra supermarket. I really2 satisfied with this hotel staycation. Do book here.
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Price per night from:PLN 242
Posted on Sep 16, 2025|Superior Double Room
Guest UserThe hotel hygiene is well maintained. We love the ambience. If you need to shop, there’s a mini Big C store right infront of the hotel. Entrance for hotel is behind Big C.
There’s no lift, so the staff helped us to carry our luggage. We checked in late around 9pm and the staff on the duty at the receptionist that night wasn’t so friendly. Had the difficulty to communicate and gave us look when she was frustrated. The staff we meet earlier in the morning and during the checkout were nice and warm.
The TV was not a smart tv, so there’s only 3 news channel available. Tv remote control not functioning. The blind/curtain is see through.
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Price per night from:PLN 56
Posted on Jan 26, 2024
laosnewhorizons
** A Simple Stay**
Nestled in the heart of the city, the Hotel offers a modest retreat for travelers seeking basic accommodations without the frills. During my recent stay, I found the hotel to be adequate but lacking any notable extravagance.
Upon arrival, the check-in process was smooth, and the staff were courteous, albeit not overly attentive. The lobby exuded a functional charm, with minimalistic decor and seating areas that served their purpose without much flair.
As I made my way to the room, I noticed the corridors were clean but somewhat dated, reflecting the hotel's unassuming character. The room itself was spacious enough for a comfortable stay, albeit with furnishings showing signs of wear and tear. The bed, while not luxurious, provided a decent night's sleep, and the linens were clean.
One of the notable aspects of the hotel was its cleanliness; the housekeeping staff did a commendable job of maintaining tidiness throughout my stay. However, the absence of complimentary meals or even a breakfast option was disappointing, especially for travelers looking for convenience.
In terms of amenities, the hotel offered the essentials: Wi-Fi, a television, and a functional bathroom with soap. While these amenities sufficed for my short stay, they may fall short for guests expecting more modern conveniences or recreational facilities.
Overall, the Hotel is a budget-friendly option for travelers seeking a no-frills accommodation option in a convenient location. While it may not dazzle with luxury or amenities, it provides a decent, albeit unremarkable, place to rest one's head after a day of exploring the city.
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Price per night from:PLN 84
Posted on Sep 21, 2024
Guest User
The room is clean, the air conditioner is cool, but the TV and the kettle have problems and can't be used.
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Price per night from:PLN 81